DARBY CAUDLE
Frederick,MD
Summary
Results-driven professional with a proven track record of cultivating positive guest experiences, fostering community relationships, and executing impactful marketing strategies. Adept at seamlessly blending customer-centricity with strategic thinking to create memorable interactions that drive brand loyalty and revenue growth. Recognized for consistently exceeding expectations by maintaining an open flow of communication across management teams and utilizing keen problem-solving abilities to address challenges in real time.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Community Liaison Manager
Warehouse Cinemas
06.2023 - Current
- Proactively cultivated and nurtured positive community relationships, resulting in enhanced brand loyalty and increased guest satisfaction.
- Implemented guest-focused approach by engaging with patrons to gauge their experiences, identify areas for improvement, and resolve concerns promptly, leading to improved overall guest satisfaction.
- Elevated Warehouse Cinemas' online presence by actively managing various social media platforms, driving engagement, and fostering vibrant online community.
- Orchestrated successful marketing campaigns, events, and facility rentals on Warehouse Cinemas website for assigned location, boosting customer engagement and revenue.
Marketing Intern
Towson State University
06.2022 - Current
- Prepared marketing materials and presentations for mentoring programs
- Summarized raw data and analyses and made recommendations based on findings
- Tracked communications strategies, advertising campaigns, and marketing approaches
- Assisted in organizing events for various mentorship programs.
Produce Customer Service
Wegmans
02.2020 - Current
- Details of responsibilities are available upon request.
Marketing Intern
Abicor Binzel
02.2023 - 05.2023
- Conducted market research to identify customer needs, preferences, and trends
- Helped to manage social media channels and created engaging content
- Collaborated with the marketing team to develop and execute marketing strategies
- Analyzed marketing campaign data to evaluate performance and recommend improvements.
Team Lead
Regal Cinema
08.2019 - 11.2019
Floor Staff
05.2017 - 08.2019
- Details of responsibilities are available upon request.
Education
Bachelor of Science - Business Administration, Marketing Concentration
Towson University
Baltimore, MD05.2023
Associate of Arts - Business Administration
Frederick Community College
Frederick, MD05.2021
Skills
- Hubspot
- Agorapulse
- Adobe
- Google Analytics
- Microsoft Office
- Canva
- PDF Editor
- Mailchimp
Accomplishments
Microsoft Excel Certification
Google Ads Search Certification
Certification
Microsoft Excel Certification
Google Ads Search Certification
Hubspot Certifications: SEO Optimization and Social Media Marketing
Timeline
Community Liaison Manager
Warehouse Cinemas
06.2023 - Current
Marketing Intern
Abicor Binzel
02.2023 - 05.2023
Marketing Intern
Towson State University
06.2022 - Current
Produce Customer Service
Wegmans
02.2020 - Current
Team Lead
Regal Cinema
08.2019 - 11.2019
Floor Staff
05.2017 - 08.2019
Bachelor of Science - Business Administration, Marketing Concentration
Towson University
Associate of Arts - Business Administration
Frederick Community College
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