Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darby Halbom

Philadelphia,PA

Summary

Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.

Overview

8
8
years of professional experience

Work History

Risk Team Lead

Penn Entertainment / ESPNBet
02.2022 - Current
  • Review and report all Suspicious Activity Reports (SARs) and Suspicious Transaction Reports (STRs) for both U.S. and Canadian online sports betting investigations between ESPNBet and theScore.
  • Lead the team responsible for preparing and submitting all daily single and aggregate Canadian Compliance Data Reports (CDRs) to iGaming Ontario (iGO), ensuring accuracy, timeliness, and adherence to provincial regulations.
  • Collaborate with the Compliance, AML and Risk teams to mitigate online threats, escalate priority cases, and ensure regulatory reporting deadlines are met.
  • Investigate irregular betting patterns and high-risk player activity using advanced fraud detection tools and data analysis techniques.
  • Analyze transaction data and betting activity to identify fraud, money laundering, and other high-risk behaviors across multiple jurisdictions.

Senior Risk Analyst

Penn Entertainment / Barstool Sportsbook
08.2021 - 02.2022
  • Established and led the Disputes Team in the Risk Department, creating processes and workflows to efficiently resolve the growing volume of sportsbook disputes.
  • Continued to develop and optimize the chargeback dispute process for Barstool Sportsbook/ESPN Bet, collecting and analyzing data to refute chargebacks and reduce financial losses.
  • Monitor key performance indicators (KPIs) related to dispute resolution and provide detailed quarterly reports to senior management.
  • Oversee day-to-day operations of the Risk Team, providing guidance and handling escalations requiring senior-level review.
  • Utilize data analytics tools such as Mode and Looker to extract and analyze data, building detailed dispute reports that inform strategies to prevent further financial losses.
  • Experience with multiple payment vendors such as: WorldPay, PaySafe, PayPal, Sightline, INTERAC and Trustly etc.

Risk Analyst

Penn Interactive / Barstool Sportsbook
07.2020 - 08.2021
  • Served as one of the original analysts in the Risk Department for Barstool Sportsbook through Penn Interactive, collaborating to develop and implement the standard procedures and risk mitigation strategies that underpin current department operations.
  • Analyze player behavior, interpret facts from the evidence shown, draw conclusions based on account investigations, and communicate findings.
  • Identify trends in withdrawals and deposits where players may be attempting to circumvent state and/or federal reporting protocols.
  • Serve as first point of contact for player claims of multiple-accounting, identity theft, responsible gaming, and unauthorized account usage.
  • Collect documentation, craft dispute packages and maintain company data regarding chargebacks.

Fraud Review Analyst

Radial Inc.
10.2017 - Current
  • Monitor real time queues and identify high risk transactions within multiple ecommerce sites
  • Analyze and detect online fraud trends to prevent revenue loss and chargebacks
  • Investigate transaction data to suggest anti-fraud process improvements
  • Utilize multiple fraud tools to validate fraudulent transactions (Lexis Nexis, White Pages Pro etc.)
  • Interact with customers to validation authorizations and prevent stolen identification
  • Proficient in Microsoft Office programs
  • Experienced in overseas trade/OFAC rules
  • Developed new hire training packets and course materials

Education

Bachelor of Science - Criminal Justice

Kutztown University of Pennsylvania
Kutztown, PA
05.2017

Skills

  • Attention to detail
  • Coaching and mentoring
  • Quality assurance and verification
  • Dispute resolution experience
  • SOP development and implementation
  • Multitasking
  • Experience with multistate regulators
  • Experienced in US/CA AML filing

Timeline

Risk Team Lead

Penn Entertainment / ESPNBet
02.2022 - Current

Senior Risk Analyst

Penn Entertainment / Barstool Sportsbook
08.2021 - 02.2022

Risk Analyst

Penn Interactive / Barstool Sportsbook
07.2020 - 08.2021

Fraud Review Analyst

Radial Inc.
10.2017 - Current

Bachelor of Science - Criminal Justice

Kutztown University of Pennsylvania

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