Darcelle Jones
Hopewell,VA
Summary
Seasoned Drug and Alcohol Coordinator/Trainer and Processing Clerk/Team Supervisor with a proven track record at Abbott and the IRS. Excelled in leadership, mentoring, and strategic planning, enhancing company-wide drug testing programs and improving departmental processes. Skilled in MS Office and conflict resolution, demonstrating unparalleled attention to detail and adaptability.
Overview
37
37
years of professional experience
Work History
Drug and Alcohol Coordinator/Trainer
Abbott
Richmond , VA
01.2010 - Current
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of the company's Drug Testing Program.
- Schedule onsite testing within the guidelines of DOT/HHS
- Organize drug testing events, and navigate the onsite activities to ensure that the job is done effectively and efficiently.
Processing Clerk/Team Supervisor
Internal Revenue Service, IRS
Richmond , VA
04.1988 - 05.2002
- Maintained confidentiality of sensitive customer data at all times while handling documents.
- Identified potential areas for improvement within the department's processes and procedures.
- Ensure that performance is met daily by each employee
- Accurately track and manage employees' time
Education
Medical Office Specialist - Medical Informatics
The Braxton School of Business
Richmond Va10-2005
Some College (No Degree) - Business Administration
VCU
Richmond, VASkills
- Consulting
- Recordkeeping
- Data retrieval systems
- Strategic planning
- MS office
- Document control
- Customer service
- Conflict resolution
- Event coordination
- Attention to detail
- Scheduling and calendar management
- Adaptability and flexibility
References
References available upon request.
Timeline
Drug and Alcohol Coordinator/Trainer
Abbott
01.2010 - Current
Processing Clerk/Team Supervisor
Internal Revenue Service, IRS
04.1988 - 05.2002
Medical Office Specialist - Medical Informatics
The Braxton School of Business
Some College (No Degree) - Business Administration
VCU
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