Darcey Moffatt
Nitro,WV
Overview
17
17
years of professional experience
Work History
Billing Specialist/ Patient Account Coordinator
URS Medical
10.2017 - 07.2024
- Utilized various billing programs to electronically submit durable medical equipment claims to insurance companies.
- Processed patient billing and insurance claims efficiently.
- Reviewed account discrepancies and resolved billing issues promptly.
- Maintained accurate patient records and billing information securely.
- Trained new staff on billing procedures and software usage.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Processed an average of 45 daily orders, ensuring top-quality customer support and achieving record monthly invoice transactions.
- Validated client health care benefits for required products, securing documentation and authorization from hospitals and insurers.
- Implemented Google Voice texting procedure to improve patient communication and streamline invoice processing.
- Administered meticulous work in a high-speed environment to maintain operational efficiency.
Assistant Office Manager
Killeen Pediatric Care Clinic
07.2017 - 10.2017
- Managed a team of 12 administrative and medical staff, including receptionists and billing clerks.
- Implemented and monitored office policies and procedures to ensure compliance.
- Facilitated conflict resolution and optimized workflow between two clinic locations through effective communication.
- Developed social media accounts and executed marketing strategies, enhancing public awareness and attracting new patients.
Veterinary Medical Surgical Team Leader
United States Army
10.2015 - 07.2017
- Managed and maintained over $700,000 in medical and surgical equipment.
- Mentored junior personnel fostering leadership skills and teamwork cohesion.
- Delegated daily tasks to team members to optimize group productivity.
- Supervised and mentored 2 technicians to enhance team performance.
- Led a global deployable Veterinary Medicine and Surgical Team effectively.
- Oversaw field spay/neuter operations for 2 local animal shelters, sterilizing over 150 animals and saving shelters over $6,000.
- Developed community relationships through low-cost vaccine clinics and outreach initiatives.
Human Resources/Administrative Assistant
United States Army
01.2014 - 10.2015
- Supported 59 personnel across five Middle Eastern countries as human resources manager.
- Managed employee records and documentation for personnel compliance.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Managed equipment valued at approximately $52,000 to ensure operational readiness.
- Ensured timely completion of enlisted and officer evaluations, personnel actions, and consolidated reports.
- Reviewed awards, promotions, and memorandums for accuracy before submission to Human Resources.
Human Resources/Assistant Training Supervisor
United States Army
06.2013 - 01.2014
- Advised director-level supervisors on personnel functions as subject matter expert.
- Addressed employee inquiries regarding policies and benefits in a timely manner.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Processed paperwork associated with personnel transactions such as promotions or terminations.
- Reviewed awards, evaluations, promotions, and personnel actions for over 35 employees.
- Maintained over 700 student records for training programs, assisting with seven class graduations.
- Managed training records and delivered daily readiness reports to ensure compliance.
Animal Care Specialist
United States Army
06.2007 - 06.2013
- Managed inventory and Veterinary Treatment Facility purchases, averaging over $16,000 monthly.
- Oversaw Military Working Dog Medical Care Program for 65 dogs across five installations.
- Served as verifying official for Defense Enrollment Eligibility Reporting System at Naval research station and U.S. Embassy in Cairo.
- Assisted cash verification team in maintaining accountability for $500,000 cash inventory.
- Ensured animal care and welfare while upholding clinic cleanliness and sterility standards.
Education
MBA -
Western Governors University
Millcreek, UT12.2020
BS - Animal Science
Arkansas State University
Jonesboro, AR12.2006
Skills
- Billing software
- Claims processing
- Data entry accuracy
- Patient record management
- Benefit verification
- Insurance verification
Timeline
Billing Specialist/ Patient Account Coordinator
URS Medical
10.2017 - 07.2024
Assistant Office Manager
Killeen Pediatric Care Clinic
07.2017 - 10.2017
Veterinary Medical Surgical Team Leader
United States Army
10.2015 - 07.2017
Human Resources/Administrative Assistant
United States Army
01.2014 - 10.2015
Human Resources/Assistant Training Supervisor
United States Army
06.2013 - 01.2014
Animal Care Specialist
United States Army
06.2007 - 06.2013
MBA -
Western Governors University
BS - Animal Science
Arkansas State University