Darcie Cook
Ridgefield,WA
Summary
Well-organized House Cleaner with 10+ years of experience cleaning private residences and business’s. Valued for impeccable standards in maintaining sanitized and clean environments. Expert at using various cleaning tools and materials. Strong work ethic and commitment to quickly and correctly completing jobs.
Overview
8
8
years of professional experience
Work History
House Cleaner
On Point Maids
01.2021 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Made schedule for employees.
Owner/ Manager
On Point Maids
01.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Lead Housekeeper
Exceptional Cleaning
09.2016 - 05.2018
- Collaborated with front desk personnel to coordinate room assignments, ensuring prompt check-ins for guests upon arrival without delays due to room unavailability or cleanliness issues.
- Streamlined linen management processes, reducing laundry costs without compromising on cleanliness or guest comfort levels.
- Trained new hires in proper cleaning techniques, safety protocols, and company policies to ensure consistent service quality.
- Implemented a preventative maintenance program to extend the life of equipment and reduce repair costs.
- Increased efficiency by cross-training employees in various housekeeping roles, resulting in greater flexibility within the team.
- Ensured timely completion of daily tasks through effective communication with team members and supervisors.
Education
CNA - Nursing
Clark College
Vancouver, WA06.2011
Skills
- Cleaning and sanitization
- Customer Service
- Housekeeping
- Bathroom sanitation
- Health and safety compliance
- Kitchen Cleaning
- Floor cleaning
- Quality Assurance
- Household Management
- Deep cleaning expertise
- Payment Collection
- Clothes laundering
- Clutter removal
- Eco-friendly Practices
- Furniture treatment
- Safe Chemical Handling
- Dusting Techniques
Affiliations
I am affiliated with my business On Point Maids LLC.
Additional Information
Right now I am having to look for more work due to it being extremely hard for me to find employees. My business is still going, it’s just not enough to support all of the bills at this time.
Timeline
House Cleaner
On Point Maids
01.2021 - Current
Owner/ Manager
On Point Maids
01.2021 - Current
Lead Housekeeper
Exceptional Cleaning
09.2016 - 05.2018
CNA - Nursing
Clark College