Darcie Herron
Avilla,IN
Summary
Organized Clinic Manager versed in monitoring and aligning operations with patient needs, oversees intakes and assessments to verify superior care delivery. Empowering healthcare leader with pragmatic approach to workflow coordination and conflict resolution. Energetic Hospital Administrator with 10 years of healthcare experience. Maintains strong rapport with healthcare providers, staff and patients.
Overview
10
10
years of professional experience
Work History
PPG Clinic Manager - Project Director
Parkview Health
Fort Wayne
10.2019 - Current
- Responsible for operations of behavioral health services within Parkview Emergency Department and Acute Medical Floors
- Oversee a multimillion dollar budget and work collaboratively with the Chief Financial Officer on financial resiliency planning
- Responsible for physician scheduling around the clock for 24/7 inpatient and emergency department coverage which includes over 60 providers and support staff
- Create policies and procedures that mitigate risk and establish safety protocols for staff and guest
- Work collectively with Parkview Leadership, chief medical officer and inpatient vice presidents to implement effective strategies that service our community and coworkers.
Director - Assistant Director - Program Manager
Bowen Center
Fort Wayne
12.2013 - 10.2019
- Supervise multi-level staff and responsible for productivity outcomes and create process improvements for staff when necessary
- Oversee multimillion dollar budget and work with Chief Financial Officer to ensure expenses and services rendered are reported accurately
- Responsible for start up programs within EACS resource rooms for students that have learning disabilities and behavioral needs
- Create and implement policies for ongoing audits by the Department of Mental Health and Addiction, Substance Abuse and Mental Health Services Administration, Drug Enforcement Administration, Board of Pharmacy, and Joint Commission
- Ensure delivered services meet all regulatory guidelines, including clinical and medical services, frequency of services, documentation compliance, and controlled substance medication handling, storing, and administering.
Education
MASTER OF BUSINESS ADMINISTRATION -
WESTERN GOVERNORS' UNIVERSITY
01.2022
BACHELOR OF SCIENCE IN CRIMINAL JUSTICE, REHABILITATIVE SERVICES -
INDIANA INSTITUTE OF TECHNOLOGY
08.2013
Skills
- Business Development
- Process Improvement
- Solution Focused
- Critical Thinking Skills
- Microsoft Office
- Communication
- Budget Oversight
Accomplishments
- All-Academic Team, 2011-2013 Seasons (Must have a cumulative 3.25 GPA by Junior Year Must be a member of a NAIA sports team.)
- Chi Alpha Sigma, the National College Athlete Honor Society (Must maintain a GPA of 3.4 or better throughout Junior and Senior Year Must earn a varsity letter in at least one sport at Indiana Tech)
- National Champion, 2008 Season, Junior College Division II Volleyball
- All Tournament Team, National Championship, 2008 and 2009
- All-American First Team, 2008 and 2009
References
- Chris Kiester, Parkview Health, Fort Wayne, Indiana, (260)452-8701
- Charles Clark, Fort Wayne, Indiana, (260)450-4316
- Dr. Carolyn Greer, Bowen Center, Fort Wayne, (765)480-4039, carolyn.greer@bowencenter.org
Timeline
PPG Clinic Manager - Project Director
Parkview Health
10.2019 - Current
Director - Assistant Director - Program Manager
Bowen Center
12.2013 - 10.2019
MASTER OF BUSINESS ADMINISTRATION -
WESTERN GOVERNORS' UNIVERSITY
BACHELOR OF SCIENCE IN CRIMINAL JUSTICE, REHABILITATIVE SERVICES -
INDIANA INSTITUTE OF TECHNOLOGY