Darcie McFadries
Burlington,MA
Summary
Accomplished Regional Credit Manager at Atlantic Plywood Corporation, adept in credit policy development and relationship management. Enhanced credit performance and optimized cash flow through strategic initiatives, leading to significant operational efficiencies. Expert in Microsoft Office and a proven multitasker. Have a track record of fostering customer engagement and driving revenue growth.
Overview
29
29
years of professional experience
Work History
Regional Credit Manager
Atlantic Plywood Corporation
03.2018 - Current
- Leveraged data-driven insights to continuously refine and improve credit management processes, resulting in more efficient and effective operation.
- Collaborated with sales teams to balance risk and revenue growth, aligning credit policies with business objectives.
- Negotiated favorable payment terms with high-risk clients, mitigating potential financial exposure.
- Established strong relationships with key customers, fostering open communication on credit issues and concerns.
- Optimized cash flow by closely managing accounts receivable aging and promptly addressing overdue balances.
- Work cross-functionally with sales, management, and other departments to maintain effective operations.
- Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.
- Implemented efficient workflow processes, enabling the timely resolution of outstanding invoices and disputes.
- Enhanced team productivity, providing ongoing training and guidance to credit analysts and support staff.
- Proactively identified early warning signs of deteriorating account performance through diligent monitoring of key performance indicators.
- Reduced bad debt losses with rigorous monitoring of delinquent accounts and timely collection actions.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Oversaw reporting, documentation and recordkeeping requirements for department.
- Monitored client abilities and account information to determine appropriate credit approval decisions.
- Streamlined credit approval processes for faster decision-making and increased customer satisfaction.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Worked with clients to define and implement terms for approved credit requests.
- Optimized credit approval and collection processes, improving operational efficiencies by over 80%.
- Handle high volume of phone calls and emails to enhance customer satisfaction.
Accounts Receivable Analyst
Atlantic Plywood Corporation
05.1995 - 03.2018
- Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Verified discrepancies and resolved clients' billing issues
- Prepared bills receivable, invoices, and bank deposits.
- Completed daily process adjustments to maintain accuracy.
- Reconciled daily AR ledger and verified proper posting.
- Created monthly reports detailing accounts receivable performance metrics for senior management review.
- Streamlined invoicing and payment systems, resulting in improved cash management.
Education
Bachelor of Science - Business Management
Salem State University
Salem, MA05.1995
Skills
- Relationship Management
- Credit policy development
- Portfolio Management
- Cash Flow Forecasting
- Customer Engagement
- Expertise in Microsoft Office
- Account Management
- CSD expertise
- Strong multitasker
Timeline
Regional Credit Manager
Atlantic Plywood Corporation
03.2018 - Current
Accounts Receivable Analyst
Atlantic Plywood Corporation
05.1995 - 03.2018
Bachelor of Science - Business Management
Salem State University
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