Darcy Goodman
Belton,Tx
Summary
Dedicated and experienced home sales professional with a proven track record of consistently meeting company goals. Known for implementing organized practices that ensure success in a fast-paced and ever-changing environment. Adaptable and skilled at working under pressure, thrive on new challenges that enhance the brand of the builders represented. Strong sense of organization and dependability, excels at managing multiple priorities while maintaining a positive attitude. Always willing to take on additional responsibilities to contribute to the overall success of the team.
Overview
16
16
years of professional experience
Work History
Community Sales Manager
Century Communities
03.2025 - Current
- Meet and exceed monthly, quarterly, and annual sales and closing goals.
- Complete the responsibility checklist in their new home studio.
- Manage and actively seek customer traffic, referrals, and other means to generate new traffic.
- Facilitate a smooth sales process with the buyer, real estate agent, and lender to ensure all aspects of the buying process are coordinated properly through closing.
- Maintain and update flyers, marketing information, and signage for all communities.
- Attend regular studio and company meetings.
- Organize and maintain all necessary company files required for the studio.
- Communicate with mortgage lenders to confirm that required documentation is received and the new home buyer to ensure the loan processing is on track for closing on the essence date.
- Perform other duties as needed or assigned.
Community Sales Manager
Flintrock Builders
12.2022 - 02.2025
- Reviewed market research data and changed sales plans accordingly.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Guided potential home buyers through step-by-step process of purchasing new home. Coordinated property tours for prospective buyers, emphasizing unique features that set our community apart from competitors.
- Streamlined the contract process for new members, ensuring a smooth onboarding experience.
- Collaborated with marketing team to create targeted campaigns, driving increased traffic to the community.
- Generated leads by nurturing relationships with real estate agents and other industry professionals within the area.
- Maintained personal lines of communication with potential buyers to answer property inquiries and set expectation standards for future community plans.
- Conducted informative presentations at local events, highlighting the advantages of joining the community.
- Assisted residents with relocation logistics, providing resources and guidance throughout their transition into the community.
- Participated in continuous professional development opportunities to stay up-to-date on industry trends and best practices.
- Managed and mentored a team of sales associates to achieve monthly and annual sales targets.
- Delivered prompt responses to online inquiries from prospects interested in joining our growing residential community.
- Maximized revenue potential by upselling additional services and amenities to new members during their onboarding process.1
- Improved prospect conversion rates by tailoring sales strategies based on individual needs and preferences.
- Established rapport with potential buyers through personalized follow-ups and consistent communication efforts.
Senior Sales Executive-Sales Executive Trainer
DR Horton
03.2013 - 12.2022
- Greet and qualify visitors, demonstrate models/homes/home sites, Overcome sales objections; close sale.
- Document transactions and Track progress of loan, options and construction
- Respond to customer requests for information
- Document any cancellations, Maintenance of all lot files/sales files
- Monitor models and sales office for appropriate disclosures, supplies, repairs, etc.
- Conduct all business professionally and ethically to serve potential buyers and increase goodwill and profit.
- Develops and maintains good rapport with prospective customers, realtors, and team members
- Execute policies to ensure compliance with quality standards
- Demonstrated products and features to customers, answered questions and overcame objections.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Managed digital marketing initiatives in accordance with consumer targets and needs
- Prospected leads, scheduled meetings and converted targets into customers.
- Earned Customer Satisfaction award for maintaining 97.5% customer satisfaction ratings.
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in
Senior Sales Executive
Centex Pulte Homes
10.2010 - 03.2013
- Engage visitors, establishing relationships and determining their home buying needs
- Manage leads, sell, process and close homes in accordance with company business plans
- Develop creative marketing plans with mentor/manager to develop strong lead pull
- Assist new home buyers through models, and inventory homes answering questions and providing information about community and discussing home features.
- Provide timely and consistent follow-through with customers from initial contact; purchase and financing process, through all closing and post-closing activities
- Maintained accurate records of all communications during this process
- Schedule appointments with leads
- Demonstrated products and features to customers, answered questions and overcame objections.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
Skills
- Self Motivational Skills
- Sales Presentations
- Data-driven Decision Making
- Time Management Skills
- Negotiation Skill Set
- Effective Communication
- Sales Closer
- Honest and Integrity
- Construction Processes
Accomplishments
- Mentored a sales training program of a team of helping them advance to full sales agent from a junior sales position.
- Fostered 15 community starts, 8 close outs and worked in different markets.
- Completed Jeff Shores 4:2 Formula On Sales Training,Roland Nairnsey Master of Selling for New Homes and Trained over five years with Myers Barnes.
Timeline
Community Sales Manager
Century Communities
03.2025 - Current
Community Sales Manager
Flintrock Builders
12.2022 - 02.2025
Senior Sales Executive-Sales Executive Trainer
DR Horton
03.2013 - 12.2022
Senior Sales Executive
Centex Pulte Homes
10.2010 - 03.2013