Ysabel Tejeda
Estero
Summary
Experienced sales professional ready to drive community engagement and revenue growth. Strong focus on team collaboration, adaptable to changing needs, and reliable in achieving results. Skilled in sales strategy, customer relationship management, and market analysis. Trustworthy and results-oriented with passion for fostering positive community interactions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Community Sales Manager
Taylor Morrison
01.2021 - Current
- New construction sales guiding customers through the process of purchasing new construction, helping customers on choosing floor plan and customize their home with changes, close communication with Design Center, Lenders and Closing Company for a smooth transaction, keeping customer’s database updated, collaborate and work with different marketing activities to attract new buyers, manage and keep models and specs in great shape, manage marketing tools/signages within the community
Lead Sales Associate
Stock Development
01.2017 - 01.2021
- New construction sales, present and communicate a variety of floor plans, lots and options, ensure great customer experience by setting precise expectations and meeting customer’s needs, maintaining model homes in great shape and appropriately staffed, close deal and write contracts, follow up with customers and prospects, maintain a database and create weekly data report, general Office Manager responsibilities.
Community Concierge
Ronto Group-Twin Eagles
01.2013 - 01.2017
- Help with the sales of new homes, qualify perspective customers, accompany customers to property sites, create and maintain prospects databases (CRM), follow up, high level of customer service to meet customer’s needs and expectation
- References: Available upon request
Education
Bachelor of Arts - Statistics and Economics
Universidad Autonoma
Santo Domingo, Dominican RepublicSkills
- Bilingual: Fluent in Spanish (written and conversational) and English
- Proficient in most Microsoft programs (Excel, Word, Outlook, PowerPoint, Salesforce)
- Leadership Development Program -Naples Area Board of Realtors – Naples, Florida 2011
- High level of customer service, ability to multi-task, prioritize and be flexible
- Detail oriented, organizer and fast learner
- Team player, enthusiastic and positive energy
- Motivational skills
- Data-driven decision making
- Sales presentations
- House showings
- CRM proficiency
- Sales closing
- Sales pipeline management
- Florida licensed real estate agent
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Team motivation
- Adaptability and flexibility
- Decision-making
Accomplishments
-Graduated from NABOR Leadership Development Program in 2011
-Wow Award-September, 2022
-Wow Award-May, 2024
-Award for "Highest Customer Satisfaction" 2024
Certification
Leadership Academy-Naples, 2011
Awards
I am the recipient of two "Wow" awards in 2022 and 2024 for exceeding company's professional and sales goals.
I am the recipient of the "Highest Customer Satisfaction" of Naples Division for 2024.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Community Sales Manager
Taylor Morrison
01.2021 - Current
Lead Sales Associate
Stock Development
01.2017 - 01.2021
Community Concierge
Ronto Group-Twin Eagles
01.2013 - 01.2017
Bachelor of Arts - Statistics and Economics
Universidad Autonoma
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