Summary
Overview
Work History
Education
Skills
Languages
Websites
References
Timeline
Generic
Priscilla De Moura Thoze

Priscilla De Moura Thoze

Deerfield Beach

Summary

Versatile and detail-oriented professional with over 5 years of experience in healthcare, construction project management, insurance quoting, and language services. Skilled in coordinating patient care, managing office and clinical operations, supporting remodeling projects, and assisting clients with policy quotes and service coordination. Bilingual in English and Portuguese, with conversational Spanish, and known for strong communication, organization, and adaptability in fast-paced, client-facing environments.

Overview

2026
2026
years of professional experience

Work History

Phlebotomy and Medical Assistant Instructor - PRN

SOUTH FLORIDA HEALTHCARE INSTITUTE
BOCA RATON
05.2023 - Current
  • Developed engaging lectures and coordinated classroom and virtual activities.
  • Designed hands-on laboratory exercises and work site activities for student learning.
  • Managed lab and clinical schedules to optimize resource availability.
  • Monitored lab supply inventory to ensure readiness for classes.
  • Maintained accurate student records and monitored academic progress.
  • Delivered instructional support to promote student success and engagement.
  • Authored course syllabi, outlines, and lesson plans for curriculum delivery.
  • Selected appropriate textbooks and instructional materials to enhance learning.

Patient Care Coordinator

HBOX, Glutality, Med Elite
Remote/ Full-Time
01.2023 - Current

HBOX (2023–Present), Glutality (2023–2024), Med Elite (3-month contract, 2023).

  • Delivered compassionate and patient-centered care for individuals with chronic illnesses.
  • Collaborated closely with healthcare providers to develop, implement, and monitor personalized care plans.
  • Evaluated and triaged patients exhibiting symptoms, providing appropriate guidance, education, or referrals to specialists.
  • Educated patients on disease management, medication adherence, lifestyle modifications, and preventive health measures.
  • Monitored and recorded vital signs using devices such as blood pressure monitors, and glucometers.
  • Coordinated multidisciplinary care to ensure seamless communication and continuity across providers and services.
  • Utilized electronic medical records (EMR) to accurately document patient interactions, care plans, and follow-ups.
  • Supported scheduling and follow-up appointments to improve patient adherence to treatment.
  • Acted as a liaison between patients, families, and healthcare teams to advocate for patient needs, and resolve concerns.
  • Assisted with insurance verification, prior authorizations, and patient eligibility when needed to facilitate care access.
  • Embraced innovative technologies and process improvements to enhance patient experience and care outcomes.

Office Manager/Portuguese Translator & Interpreter

MISTER M RESTORATION
BOCA RATON
01.2020 - 02.2025
  • Managed day-to-day operations for remodeling projects, including scheduling, budgeting, permit applications, and subcontractor coordination.
  • Handled client communication, vendor quotes, and documentation, such as estimates, contracts, and insurance certificates.
  • Oversaw company expenses, bank accounts, and office logistics (supplies, travel, and meetings).
  • Provided accurate written and verbal translation between Portuguese, Spanish, and English across multiple platforms (in person, phone, email, video).
  • Supported bilingual communication between clients, teams, and partners, ensuring clarity and professionalism.

Account Executive

Able Insurance and Accounting
Pompano Beach
01.2019 - 12.2019
  • Expanded book of business by nurturing relationships with existing and prospective customers.
  • Delivered accurate policy information promptly to clients and insurance companies.
  • Compiled essential data for new business placements and policy renewals.
  • Secured proposals and quotes, recommending optimal coverage based on analysis of customer needs.
  • Negotiated favorable terms with insurance underwriters on behalf of clients.
  • Cross-sold various insurance products, including vehicle, business, and home coverage.
  • Interpreted complex insurance documents, ensuring clarity in customer communications.
  • Cultivated strong relationships with customers and underwriters through effective communication.

Medical Assistant & Healthcare Support

Multi-Specialty Clinical Experience (2018–2023)

IV Therapist / Front Desk – The Remedy Health & Wellness, Fort Lauderdale, FL.| Dec 2021 – Dec 2022 (Full-Time)

  • Collaborated with a multidisciplinary team to assess patients and prepare them for IV nutrient therapy, injections, and hormone-related treatments. Performed intake, including vitals, medication reconciliation, and health history. Administered IVs and injections per clinical protocols. Maintained medical inventory, sanitized treatment areas, and ensured accurate documentation in the EMR. Supported therapies, including NAD, peptides, ketamine, regenerative medicine, and aesthetics.

Laboratory Manager & Phlebotomist / Medical Assistant – GPI Medical Center, Pompano Beach, FL.| Dec 2020 – Dec 2021 (Full-Time)

  • Managed lab workflow, supply ordering, and specimen logistics for multiple draw sites. Performed venipuncture, finger sticks, glucose testing, and COVID-19 swab collections. Educated patients on sample collection, ensured accurate labeling, and packaged samples for lab shipping. Maintained a clean, stocked lab environment, and coordinated results follow-up. Entered data in the EMR, and supported front-line patient interactions.

Wound Care Medical Assistant, Dec 2022 – Dec 2023 (Part-Time, 3 times per week)

  • Assisted the physician with wound care, including dressing changes and follow-ups. I collected vitals and patient history, maintained clean and stocked exam rooms, and updated electronic records.

Urology Medical Assistant, Dec 2019 – Dec 2020 (Full-Time).

  • Supported urology-specific care, such as catheterization, bladder scans, flow studies, and instrument sterilization. Assisted during cystoscopies, biopsies, and minor procedures. Conducted phlebotomy, administered injections, collected and processed urine samples, and monitored patient conditions. Performed clerical tasks and EMR chart preparation.

Primary Care Medical Assistant – Multiple Clinics, Dec 2019 – Dec 2020 (Part-Time)

- Florida Primary & Specialty Care / U.S. Medical (twice a week)

- Comprehensive Family Health Group (once a week).

  • Conducted vitals, phlebotomy, diagnostic testing (COVID, strep, urinalysis, EKG, BMI), administered B-12 and vaccines, and managed documentation in both paper charts and EMR. Packed and shipped lab specimens, sent prescriptions electronically, and collected full patient histories.

Podiatry Assistant – Podiatry Health Services, Boca Raton, & Hollywood, FL.|Dec 2019 – Dec 2020 (Part-time, 2 times per week)

  • Assisted in procedures, took foot X-rays, and made orthotic molds. Supported front desk duties, including scheduling, patient check-out, and insurance verification. Scanned documents into the EHR and maintained infection control protocols. Helped with administrative tasks and supplies management.

Medical Scribe / Front Desk – Delray Beach Podiatry, Delray Beach, FL.| Dec 2018 – Dec 2019 (Full-Time)

  • Accompanied the provider during exams, documenting patient encounters in real time. Recorded histories, physical exams, diagnoses, prescriptions, and follow-up plans. Managed EMR documentation, and sorted incoming medical documents. Ensured accurate transcription of all clinical findings.

Education

Phlebotomy Program - Healthcare

Cambridge College of Health Care And Technology
Delray Beach, FL
08.2020

GED -

State board of education
Boca Raton, FL
01.2019

CERTIFIED MEDICAL ASSISTANT - Healthcare

National Healthcare Association

Some College (No Degree) - Healthcare

CPR/ BLS CERTIFIED
Deerfield Beach, FL

Skills

  • Phlebotomy and specimen collection
  • IV therapy and injection administration
  • Vital signs and clinical assessments
  • Electronic medical records (EMR) proficiency
  • Patient care coordination and follow-up
  • Cpr, first aid, and Bls certified
  • Infection control and universal precautions
  • ambulation assistance
  • HIPAA compliance
  • Patient safety and flow management
  • Healthcare documentation and charting
  • Diagnostic testing (EKG, BMI, urinalysis)
  • Office management and front desk operations
  • Patient scheduling and appointment coordination
  • Insurance verification and claims support
  • Document scanning and record management
  • Administrative supervision and support
  • Microsoft Office Suite (Word, Outlook, PowerPoint)
  • EMR systems and data entry
  • Project and workflow management
  • Policy and compliance monitoring
  • Fluent in Portuguese, Fluent in English and Conversational Spanish
  • Patient education and instruction
  • Conflict resolution and de-escalation
  • Bilingual patient communication
  • Team collaboration and physician support
  • Client services and customer experience
  • Cross-cultural sensitivity
  • Written and verbal translation (Portuguese, English, Spanish)
  • Simultaneous and consecutive interpretation
  • Technical document translation
  • Transcription proficiency
  • Fast reading and listening comprehension
  • Advanced computer proficiency
  • EMR and EHR software platforms
  • Microsoft Office and Google Workspace
  • Data organization and light data analysis

Languages

  • PORTUGUESE, NATIVE
  • ENGLISH, FLUENT
  • SPANISH, CONVERSATIONAL

References

References available upon request.

Timeline

Phlebotomy and Medical Assistant Instructor - PRN

SOUTH FLORIDA HEALTHCARE INSTITUTE
05.2023 - Current

Patient Care Coordinator

HBOX, Glutality, Med Elite
01.2023 - Current

Office Manager/Portuguese Translator & Interpreter

MISTER M RESTORATION
01.2020 - 02.2025

Account Executive

Able Insurance and Accounting
01.2019 - 12.2019

Medical Assistant & Healthcare Support

Multi-Specialty Clinical Experience (2018–2023)

Phlebotomy Program - Healthcare

Cambridge College of Health Care And Technology

GED -

State board of education

CERTIFIED MEDICAL ASSISTANT - Healthcare

National Healthcare Association

Some College (No Degree) - Healthcare

CPR/ BLS CERTIFIED
Priscilla De Moura Thoze