Darcy Greenidge
Queens,NY
Summary
Skilled New Car Preparation Technician with a proven track record at Queensborough Toyota, enhancing customer satisfaction and streamlining sales processes. Demonstrates exceptional attention to detail and customer service skills, leading to increased sales revenue and repeat business. Excels in maintenance, repairs, and leveraging power tools, underpinned by a commitment to safety and efficiency.
Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.
Overview
41
41
years of professional experience
Work History
New Car Preparation Technician
Queensbourough Toyota
05.2006 - 08.2024
- Maintained safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
New Car Preparation Tec
Star Chrysler Jeep Dodge Ram
01.1984 - 04.2004
- Collaborated with finance department to secure optimal financing options for clients, ensuring smooth transactions.
- Increased sales revenue by developing strong rapport with customers and effectively showcasing vehicle features and benefits.
- Streamlined sales process by maintaining accurate customer records and efficiently handling paperwork requirements.
- Attended trade shows and networking events to generate leads, expand professional network, and increase brand visibility.
- Participated in ongoing training programs to continually improve sales techniques and product knowledge.
- Delivered memorable test-driving experiences tailored to individual client preferences, ultimately increasing the likelihood of purchase commitment.
- Enhanced dealership reputation through exceptional customer service, resulting in increased repeat business and referrals.
Education
No Degree - General Studies
St.Leonards Boys Secondary
St. Micheal Barbados06.1974
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Maintenance and repairs
- Equipment Maintenance
- Repair services
Timeline
New Car Preparation Technician
Queensbourough Toyota
05.2006 - 08.2024
New Car Preparation Tec
Star Chrysler Jeep Dodge Ram
01.1984 - 04.2004
No Degree - General Studies
St.Leonards Boys Secondary
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