Darcy Middleton
Waunakee
Summary
Registered nurse with over 19 years of experience in patient care and case management. Proven track record in patient advocacy and care coordination, leading to improved patient outcomes. Expertise in resource management and effective communication within complex healthcare systems. Recognized for high productivity and efficient task completion in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Nurse Case Manager
University of Wisconsin Hospital and Clinics
Madison
10.2017 - Current
- Collaborated with interdisciplinary teams to determine care for cardiothoracic patients and assist in discharge planning.
- Conducted thorough assessments with patients and families to identify discharge needs.
- Coordinated community services, including home health and outpatient therapies, for patient transitions.
- Completed utilization reviews while monitoring patient status and addressing insurance denials.
- Facilitated orders and prior authorizations for necessary services.
- Established relationships with external agencies and healthcare providers to enhance patient care.
- Maintained flexibility to adapt plans in fast-paced environments with complex patients.
Cardiopulmonary Transplant Nurse Coordinator
University of Wisconsin Hospital and Clinics
Madison
07.2014 - 10.2017
- Delivered high-quality patient and family-centered care during heart transplant evaluations.
- Collaborated with multidisciplinary teams for continued management of patients awaiting heart transplants.
Registered inpatient cardiology nurse
University of Wisconsin Hospital and Clinics
Madison
01.2007 - 07.2014
- Performed assessments, interventions, and provided education to patients who experienced MIs, congestive heart failure, and arrhythmias.
- Provided patient- centered care with a multidisciplinary team made up of doctors, nurses, nursing assistants, nutritionists, physical and occupational therapists, and social work/ case management.
- Organized multiple interventions as part of the plan of care for patients as needed.
Education
Bachelor of Science - Nursing
Edgewood College
Madison, WI01.2007
Skills
- Patient assessments and education
- Community resource navigation
- Utilization and case management
- Discharge planning
- Interdisciplinary collaboration
- Effective communication
- Problem solving and conflict resolution
- Regulatory compliance
- Certified in CPR/AED
- Epic software proficiency
- Fit testing and vaccine administration
- Certified nurse case manager
Accomplishments
- Participated in leadership role to become a nursing magnet hospital by creating activities and power point presentations to educate and implement ideas of what being a magnet hospital is to fellow nurses.
- Participated in multiple QAPI plans to better patient/ family centered care by improving workflows in our department. This included creative ideas to improve the heart transplant evaluation episodes in Epic.
- Participated in multiple educational lectures and conferences to improve and enhance clinical knowledge. (NATCO Introductory Course for New Transplant Coordinators and Optum’s Hope Meets Gratitude Symposium Conference)
- Initiated collaborative meetings with clinic nurses to improve patients’ understanding of their upcoming surgeries and what to expect. This allowed patients to prepare for any financial and support plans of their surgeries.
- Contributed to our technology group within the coordinated care department to improve workflows.
- Developed guideline for enteral therapy set up pre-admission and during admission to reduce length of stay.
- Created education on tube feeds for patients, their families, and other nurses.
- Currently working on QI Projects for coordinated care and discharge planning of lung transplant patients.
- Member of the Quality and Safety Committee with the Lung Transplant Program.
References
Upon Request
Skills And Licensure
- Registered Nurse- State of Wisconsin
- BLS Certified
- Trained in Epic
- Outstanding communication skills
- Champion for Fit Testing and Vaccine administration
- Certified nurse case manager through the Commission for Case Manager Certification
Timeline
Nurse Case Manager
University of Wisconsin Hospital and Clinics
10.2017 - Current
Cardiopulmonary Transplant Nurse Coordinator
University of Wisconsin Hospital and Clinics
07.2014 - 10.2017
Registered inpatient cardiology nurse
University of Wisconsin Hospital and Clinics
01.2007 - 07.2014
Bachelor of Science - Nursing
Edgewood College