Darcy Muniz
Summary
I have been in banking since 1995. I enjoy the operations side as opposed to being a banker. I love talking with people and getting to know them. I have been both teller and lead teller and I excel at both.
Overview
10
10
years of professional experience
Work History
Operations Services Supervisor
First Citizens Bank
11.2013 - Current
Manage others on the teller line
Balance cash drawer and vault daily
Manage operations of branch including going over various reports on a daily basis, maintaining safe deposit box inventory, handle customer complaints
Train new hires
Make sure my compliance courses and everyone else's are done on time
Assist bankers with any needs they have
Cashier
Publix
09.2019 - 04.2023
greeted customers as they came to my register
Provided excellent customer service while ringing up orders
Assisted with bagging groceries when needed.
Education
Associate of Science - Health Information Technology
Frontier Community College
Fairfield, IL05.2013
Skills
- Training and mentoring
- Team building
- Relationship Building
- Attention to Detail
- Computer Skills
- Multitasking Abilities
- Problem-Solving
- Multitasking
- Calm Under Pressure
- Organization and Time Management
- Staff Management
- Employee Motivation
Timeline
Cashier
Publix
09.2019 - 04.2023
Operations Services Supervisor
First Citizens Bank
11.2013 - Current
Associate of Science - Health Information Technology
Frontier Community College