Darees Hassan
Memphis,TN
Summary
Dynamic professional with a proven track record in floor maintenance and customer service, demonstrated at Florence Specialty Hospital. Expert in flooring maintenance and safety procedures, complemented by exceptional relationship-building skills. Achieved significant efficiency improvements and customer satisfaction through meticulous work and effective communication. Skilled in equipment operation and chemical handling, ensuring top-notch service delivery.
Overview
14
14
years of professional experience
Work History
Floor Technician
Florence Specialty Hospital
Chana Poro Srinagar, India
03.2022 - 09.2024
- Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
- Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
- Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
- Used buffers, scrubbers, carpet extractor and vacuums to clean and maintain hardwood, ceramic,laminate floors and carpet.
- Enhanced workplace safety by promptly addressing spills, debris, and other potential hazards on the floor.
- Performed regular inspections of floors throughout the facility to identify areas requiring additional attention or maintenance.
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
- Operated buffers and burnishers to clean and polish floors.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Transportation Driver
Tata Sumo Travelers Association
Srinagar India
07.2018 - 04.2023
- Coordinated efficient routes to avoid delays and optimize schedules.
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Enhanced customer satisfaction by providing timely and professional transportation services.
- Communicated effectively with customers regarding shipment statuses, delays, or any other pertinent information.
- Improved route efficiency by analyzing GPS data and optimizing delivery schedules.
- Provided exceptional customer service during pick-up and delivery interactions, addressing concerns promptly and professionally.
Salesperson
Owner
Srinagar, India
08.2010 - 05.2018
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Built relationships with customers and community to promote long term business growth.
Education
High School Diploma -
New Caset High School
Srinagar, India06-2008
Skills
- Safety procedures
- Cleaning and sanitation
- Floor buffing
- Workplace safety
- Waxing techniques
- Chemical handling
- Floor stripping
- Equipment operation
Languages
Arabic
Professional Working
English
Professional Working
Hindi
Full Professional
Urdu
Native or Bilingual
Timeline
Floor Technician
Florence Specialty Hospital
03.2022 - 09.2024
Transportation Driver
Tata Sumo Travelers Association
07.2018 - 04.2023
Salesperson
Owner
08.2010 - 05.2018
High School Diploma -
New Caset High School