Daresa McCrady
Dallas,TX
Summary
Administrative and Records Management Professional with 26+ years of experience supporting executive leadership and managing confidential records within a large corporate environment. Proven expertise in records governance, compliance, operations support, and cross-department coordination. Known for professionalism, discretion, and the ability to streamline administrative processes while maintaining data integrity. Strong foundation in Business Administration and Management, with demonstrated leadership in high-volume, regulated settings.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Senior Records Clerk /Administrative Operations Lead
AT&T
Dallas, TX
10.2000 - Current
- Provide high-level administrative and records management support for senior leadership.
- Manage digital and physical records system, ensuring accuracy, accessibility and compliance with corporate policies and confidentiality requirements.
- Serve as a subject matter resource for records retrieval, documentation standard and information governance.
- Process and track vendor invoices, ensuring accuracy, timely review, and proper documentation.
- Coordinate records of access and documentation requests across multiple departments.
- Support office and operations functions include scheduling meetings, coordinating communications and organizing department workflows.
- Handle sensitive and confidential information with high level of discretion and professionalism.
Education
Associate of Applied Science - Account Assistant
Tarrant County College District
Fort Worth, TX05-2026
Associate of Applied Science - Business Administration And Management
Tarrant County College
Fort Worth, TX12-2025
Skills
- Record & Information Management
- Administrative & Operations Management
- Executive & Departmental Support
- Compliance & Confidentiality
- Microsoft Office Suite (Word, Excel, Outlook)
- Project Management
- Process Improvement
- Vendor Invoice Review & Tracking
- Scheduling & Cross Department Coordination
- Database & Document Management
- Time Management & Attention to Detail
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 6 in the development of [RIM Clean up].
Certification
- Management 1 & Management II
- (Business/Management Focus)
- Accountant Assistant
Languages
English
Full Professional
Timeline
Senior Records Clerk /Administrative Operations Lead
AT&T
10.2000 - Current
Associate of Applied Science - Account Assistant
Tarrant County College District
Associate of Applied Science - Business Administration And Management
Tarrant County College