Darhlene Banks
Temple Hills,MD
Summary
Accomplished professional with over 15 years of experience in advanced clinical settings and laboratory management. Proven expertise in biological sciences, public health, and education, with a strong focus on laboratory testing, analysis techniques, and equipment management. Demonstrated ability to prioritize tasks, manage complex workflows, and lead operations under tight deadlines. Skilled in strategic planning, problem-solving, and cross-functional communication, driving organizational success through effective program management.
Overview
17
17
years of professional experience
Work History
Technical Laboratory Supervisor
Quest Diagnostics
Chantilly, VA
03.2022 - Current
- Supervised laboratory staff to ensure adherence to safety protocols and procedures.
- Managed daily laboratory operations to enhance workflow efficiency.
- Trained new employees in laboratory techniques and equipment usage.
- Coordinated quality control measures to maintain testing accuracy and reliability.
- Developed standard operating procedures for diverse laboratory processes.
- Collaborated with healthcare professionals to resolve testing inquiries and concerns.
- Oversaw inventory management for laboratory supplies and reagents.
- Maintained accurate records of experimental data collected.
Medical Technologist
Quest Diagnostics
Chantilly, VA
01.2020 - 03.2022
- Executed laboratory testing protocols for novel coronavirus, including Covid-19 PCR analysis.
- Maintained laboratory equipment to ensure reliability and optimal performance.
- Conducted regular quality control checks on assays and reagents.
- Trained new staff on safety protocols and standard procedures.
- Verified compliance with HIPAA, OSHA, and CLIA standards.
- Managed multiple tests simultaneously using automated systems and computerized instruments.
- Reviewed laboratory reports for accuracy and compliance with quality assurance standards.
- Documented test procedures and results in electronic health records systems accurately.
Residential Director
Hampton University
Hampton, VA
08.2018 - 01.2020
- Managed student housing services at a 200-female resident hall on campus
- Supported a safe and prosperous living community, solving problems, resolving inquiries, and improved a culture of student living and learning
- Successfully requisitioned repairs and ongoing construction projects
- Collaborated with university administrators, judicial affairs, students, families to enforce standards and adherence to campus code of conduct
Elementary & Secondary Teacher
Holy Family Catholic School
Temple Hills, MD
08.2017 - 08.2018
- Educated students on standards-driven content with a compassionate teaching style, assessing and evaluating progress
- Partnered with parents to boost student engagement and success
- Chaired STEAM club and annual science fair program
- Revitalized lessons for engaging content and real-world, hands-on inquiry-based strategies; infused fine arts such as music and art into class
- Promoted learning opportunities among families to boost reading growth; aided with after school tutoring program with Catapult Learning resource.
Program Instructor
Prince George’s Community College
Largo, MD
04.2015 - 05.2018
- Effectively led Youth@Work program with the aim of maximizing job readiness for high school students
- Designed curriculum in areas of vocational planning and preparation in a rigorous course framework
- Inspired young adults to pursue careers in health science and medicine
- Prepared students for passing program exam, conducting task analyses, and training on-the-job readiness checklists and worksite reviews.
Substitute Teacher
AlignStaffing, DC Public Charter
Washington, DC
09.2016 - 08.2017
- Provided high quality, student-centered education on age-appropriate lesson plans across grade levels
- Steered classroom management and employed strategies to set expectations and drive achievement
- Championed exceptional instruction and communication to collaborate with students, faculty, staff and create a positive school culture
- Instructed special and general education courses from pre-K through high school using dynamic teaching skills
- Tailored curriculum, lessons, activities, and assessments and built an inclusive and engaging learning setting
- Utilized skills in community-based instruction, skills maintenance, and special education in self-contained class.
Program Director
Vested Optimum Community Services
Washington, DC
04.2015 - 05.2016
- Oversaw case management services in a leadership role focused on improving the lives of diverse population of adults with disabilities
- Coordinated program planning, relationship building, and individualized service delivery among a team of 20 professionals
- Owned staff scheduling and assignments with the aim of ensuring compliance to policies, procedures
- Documented detailed case files and maintained records for participants; drafted goals and assess progress
- Distinguished for maximizing program success and increasing enrollment by 30% overall
- Revamped service scope, introducing new programming in areas of music and art therapy as well as yoga
- Hired, trained, and managed personnel in addition to handling a caseload of 30+ while creating and improving adaptive curriculum for basic English, mathematics, biology, and other areas for vocational training.
Biologist, Contractor
Kelly Services, National Institutes of Health
Bethesda, MD
01.2009 - 03.2015
- Recruited to spearhead biology leadership functions for the National Institutes of Diabetes and Digestive and Kidney Disease in a contract capacity
- Coordinated acquisition planning and purchasing with accountability as an authorized lab manager for inventory controls
- Properly tracked all patient data in database system
- Honored with numerous accolades, including the recipient of Distinguished Achievement Award with a bonus
- Performed all specimen collection and processing tasks for clinical research protocols, supervising bio-repository; evaluated diagnostic assays via Luminex analyzer and ELISA assays
- Isolated PBMCs for certain immune testing using various protocols; extracted DNA with advanced equipment, such as iPrep automated purification system for nucleic acids
- Analyzed needs and completed administrative assignments according to Federal Acquisition Regulations and Department of Health and Human Services guidelines and policies.
Medical Technologist II
Quest, Nichols Institute
Chantilly, VA
Adjunct Faculty
College of Southern Maryland
LaPlata, MD
Adjunct Faculty
Prince George’s Community College
Largo, MD
Director of Admissions
Hyde Leadership Public Charter School
Washington, DC
Education
Master of Science - Information Technology, Health Information Technology
The Catholic University of America
01.2015
Master of Arts - Biology
Hampton University
Bachelor of Science - Biology, Psychology Minor
Duquesne University, Hampton University
Skills
- Clinical science expertise
- Laboratory testing and analysis
- Documentation and HIPAA compliance
- Leadership and team management
- Regulatory and federal compliance
- Laboratory operations and safety
- Project and program management
- Recruitment, hiring, training
- Process improvement and quality assurance
- CLIA, OSHA, DHHS knowledge
- Standard operating procedures proficiency
- Inventory and procurement management
- Technical proficiency in Microsoft Office Suite, databases, Adobe Captivate, POTS, NBS, Oracle, FileMaker Pro 8, CITI Training, GCP, cGMP
- Electronic medical records systems expertise (EMR, Cerner-eCW, AllScripts, Meditech)
- Facilitation skills
Timeline
Technical Laboratory Supervisor
Quest Diagnostics
03.2022 - Current
Medical Technologist
Quest Diagnostics
01.2020 - 03.2022
Residential Director
Hampton University
08.2018 - 01.2020
Elementary & Secondary Teacher
Holy Family Catholic School
08.2017 - 08.2018
Substitute Teacher
AlignStaffing, DC Public Charter
09.2016 - 08.2017
Program Instructor
Prince George’s Community College
04.2015 - 05.2018
Program Director
Vested Optimum Community Services
04.2015 - 05.2016
Biologist, Contractor
Kelly Services, National Institutes of Health
01.2009 - 03.2015
Medical Technologist II
Quest, Nichols Institute
Adjunct Faculty
College of Southern Maryland
Adjunct Faculty
Prince George’s Community College
Director of Admissions
Hyde Leadership Public Charter School
Master of Science - Information Technology, Health Information Technology
The Catholic University of America
Master of Arts - Biology
Hampton University
Bachelor of Science - Biology, Psychology Minor
Duquesne University, Hampton University