Daria Khan
Redmond,WA
Summary
I am a detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. I am looking forvard to bring positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
QA Engeneer
Hertz Services INC
09.2022 - 03.2024
- Designing and executing test cases.
- Identifying and documenting defects.
- Working closely with developers to resolve issues.
- Providing detailed reports on testing progress.
Guest Relations Associate
Madison Square Garden Co
01.2019 - 08.2020
- Responded to guest inquiries to maximize guest satisfaction.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained high level of professionalism and discretion when dealing with guests.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
Usher
Radio City Music Hall
11.2018 - 01.2019
- Maintained updated knowledge of event information to provide guests with accurate details.
- Maintained professional demeanor to represent venue and create positive impression.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
Certified Teacher Assistant
Steps to Success Learning Center
06.2019 - 08.2021
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom activities, tutoring, and reviewing work.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
Lead teacher
Learn and Explore Preschool
07.2018 - 08.2016
- Create a developmentally appropriate program for students
- Develop weekly lesson plans, activities, and class set-ups
- Work closely with families to encourage mutual cooperation.
Education
Master of Science - Management of A Tourism.
Sakhalin State University
06.2012
Bachelor - Management of A Tourism.
Pedagogical College
06.2009
Skills
- Customer service excellence
- Complaint Handling
- Application support
- User Support
- Bilingual communication
Languages
Russian
Native or Bilingual
English
Native or Bilingual
Timeline
QA Engeneer
Hertz Services INC
09.2022 - 03.2024
Certified Teacher Assistant
Steps to Success Learning Center
06.2019 - 08.2021
Guest Relations Associate
Madison Square Garden Co
01.2019 - 08.2020
Usher
Radio City Music Hall
11.2018 - 01.2019
Lead teacher
Learn and Explore Preschool
07.2018 - 08.2016
Master of Science - Management of A Tourism.
Sakhalin State University
Bachelor - Management of A Tourism.
Pedagogical College
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