Summary
Overview
Work History
Education
Skills
COMMUNITY & INTERESTS
Timeline
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Daria Kononenko

St. Petersburg,FL

Summary

Hospitality and customer experience professional with semi-fine dining and high-volume service experience. Known for reliability, strong work ethic, and creating positive guest experiences. I bring polished communication, multitasking ability, and attention to detail developed across both restaurant and corporate environments.

Overview

6
6
years of professional experience

Work History

Server

CRU Cellars
Tampa, FL
01.2022 - 11.2023
  • Delivered polished, attentive service in semi-fine dining setting
  • Managed multiple tables while maintaining strong guest rapport
  • Upsold wine, cocktails, and featured items to increase check averages
  • Promoted from Hostess to Server for reliability and professionalism
  • Managed reservations and seating flow during peak hours
  • Prepared espresso-based drinks and coffee service

Server

Dio Modern Mediterranean
Tampa, FL
07.2019 - 03.2020
  • Provided full-service dining in fast-paced environment
  • Assisted with coffee and beverage preparation
  • Guided guests through menu selections and dietary accommodations
  • Processed POS transactions and handled cash accurately

Client Success Manager

ID Plans (SaaS)
11.2023 - 12.2025
  • Managed 50+ client accounts with consistent follow-through
  • Strengthened multitasking, communication, and problem-solving skills
  • Maintained high service standards and client satisfaction

Account Manager

PatientPoint
02.2022 - 11.2023
  • Built and maintained strong client relationships
  • Handled high-volume communication and issue resolution

Education

Bachelor of Arts -

Karazin National University
Kharkiv, Ukraine

Associate of Arts -

Onondaga Community College
Syracuse, NY

Skills

  • Guest Experience
  • Upselling
  • POS Systems
  • Cash Handling
  • High-Volume Multitasking
  • Team Collaboration
  • Reservation Coordination
  • Strong Communication
  • Reliability

COMMUNITY & INTERESTS

  • Yoga and wellness
  • Supporting local St. Petersburg businesses
  • Cooking traditional Ukrainian cuisine

Timeline

Client Success Manager

ID Plans (SaaS)
11.2023 - 12.2025

Account Manager

PatientPoint
02.2022 - 11.2023

Server

CRU Cellars
01.2022 - 11.2023

Server

Dio Modern Mediterranean
07.2019 - 03.2020

Bachelor of Arts -

Karazin National University

Associate of Arts -

Onondaga Community College
Daria Kononenko