Daria Ortiz
Phoenix,AZ
Summary
Warehouse Lead experienced in supervising and mentoring teams within large distribution environments. Achieved improvements in operational efficiency and team productivity through effective logistics coordination. Focused on promoting safety and accuracy while training new employees and monitoring performance.
Overview
1
1
Language
11
11
years of professional experience
Work History
Pharmacy Warehouse Lead
Peyton’s Phoenix
Phoenix, AZ
10.2022 - 01.2026
- Coordinated daily warehouse operations and ensured efficient workflow among team members.
- Managed inventory levels and organized stock for optimal accessibility.
- Oversaw shipping and receiving processes to maintain accuracy in order fulfillment.
- Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
- Trained new staff on safety protocols and proper equipment usage.
- Developed processes for training new staff members on safety protocols and proper use of equipment.
- Implemented best practices for maintaining a clean and safe work environment.
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
- Maintained compliance with OSHA regulations regarding workplace safety standards.
- Maintained inventory records with timely updates.
- Performed cycle counts to verify physical stock against system-generated data.
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
- Removed damaged products from outgoing shipments during final inspections.
- Facilitated communication between managers and staff regarding operational procedures and policies.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Investigated discrepancies in inventory counts in order to resolve discrepancies quickly.
- Assembled customer orders from stock and staged completed orders on pallets or shelves.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays, and promoted productivity.
- Reviewed work orders to determine work assignments and material and equipment needs.
- Analyzed existing workflows for efficiency improvements and identified cost savings measures.
- Palletized boxes to increase movement and shipment efficiency.
- Implemented systems to track inventory movement through the use of barcodes and RFID technology.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Inspected cargo before transport to ensure compliance with regulatory standards and safety protocols.
- Cooperated with other departments throughout the organization when needed in order to achieve desired results.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Inspected cargo before transport to ensure compliance with regulatory standards and safety protocols.
Inbound logistics Clerk
Peyton's Buckeye
Phoenix, AZ
03.2015 - 09.2022
- Received and inspected incoming shipments for accuracy and quality.
- Processed incoming and outgoing shipments, verifying contents against documentation.
- Utilized logistics software to track shipments and inventory.
- Monitored inventory levels to ensure availability of products and materials in a timely manner.
- Organized stock in designated areas for easy access and inventory management.
- Coordinated shipment schedules with carriers to ensure timely deliveries.
- Coordinated dispatch schedules for timely delivery of products.
- Managed communication between drivers and warehouse staff.
- Processed incoming orders and scheduled pickups efficiently.
- Coordinated delivery schedules with customers and carriers.
- Maintained accurate records of deliveries and dispatch activities.
- Managed daily tracking of incoming and outgoing shipments using online tracking systems.
- Verified accuracy of incoming shipments against invoices or packing slips.
- Monitored stock levels and reported shortages to the procurement team promptly.
- Developed relationships with vendors, suppliers, carriers, and other stakeholders involved in the shipping process.
- Traced missing material and shipments through vendor and customer communications.
- Communicated with customers regarding order status, shipment tracking numbers.
- Resolved customer inquiries regarding shipment status and logistics issues.
- Resolved customer complaints in an efficient manner while adhering to company policies.
- Volunteered to take on additional logistics responsibilities in the absence of professionals.
- Worked closely with different stakeholders, warehouse staff and vendors to obtain needed materials.
- Collaborated with other departments to coordinate product movement across facilities.
- Collaborated with team members to streamline logistics operations and workflows.
- Processed returns and exchanges according to company policies and procedures.
- Assisted in training new dispatch clerks on procedures and systems.
- Trained new staff on logistics procedures and best practices for efficiency.
- Provided support in maintaining accurate records of inventory transactions.
- Communicated with suppliers to resolve shipping discrepancies effectively.
- Volunteered to take on additional logistics responsibilities in the absence of professionals.
- Collaborated with other departments to coordinate product movement across facilities.
- Traced missing material and shipments through vendor and customer communications.
- Processed orders by entering data into the computer system accurately and promptly.
- Trained new staff on logistics procedures and best practices for efficiency.
Education
GED
Phoenix, AZSkills
- Warehouse operations
- Logistics coordination
- Shipping and receiving
- Shipment tracking
- Quality assurance
- Safety and compliance
- Team leadership
- Staff training
- Employee training
- Problem resolution
- Effective communication
- Time management
- Multitasking and organization
- Adaptability
- Problem-solving
- Customer service
- Information confidentiality
- Supply chain coordination
Languages
Spanish
Limited
References
References available upon request.
Timeline
Pharmacy Warehouse Lead
Peyton’s Phoenix
10.2022 - 01.2026
Inbound logistics Clerk
Peyton's Buckeye
03.2015 - 09.2022
GED