Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring reliability, adaptability and aligning efforts with organizational goals. Known for being a proactive and goal-oriented professional with a win-win mindset and strong problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Leader
Panda Express Restaurant Group
08.2023 - Current
Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
Developed training program for new employees, speeding up their integration into team.
Monitored and analyzed sales data to identify trends and adjust strategies accordingly.
Infantry Team Leader
United States Marine Corps
12.2020 - 12.2024
Led infantry team to successfully complete missions by providing clear instructions and efficient communication.
Utilized tactical expertise to make critical decisions under pressure, leading to successful outcomes in combat like situations.
Deployed under the command of The 13th MEU to 7+ Nations in times of high global tensions aboard the USS John P Murtha & USS Makin Island.
Led fire team during 25+ infantry dismounted battle drills and situational training exercises.
Collaborated with other units, both foreign and domestic, for joint missions, ensuring seamless coordination and execution of tasks.
Provided situational reports to chain of command, maintaining transparency and enabling effective decision-making at higher levels.
Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance, multi use of different weapon systems & employment.
Analyzed fighting conditions and led attack and defense operations during ground missions.
Developed contingency plans for unforeseen circumstances, allowing for quick adaptation during evolving missions.
Developed strong relationships with local communities through cultural awareness training and respectful interactions.
Improved morale within the team by addressing concerns promptly and offering constructive feedback.
Provided mentorship to junior team members, fostering growth in their military careers.
Maintained high levels of discipline within the unit, enforcing military standards and regulations.
Kitchen Help/Shift Leader
Panda Express Restaurant Group
07.2018 - 11.2020
Supervised team members to maintain smooth operations during assigned shifts.
Improved team efficiency by delegating tasks effectively and monitoring progress.
Trained new staff on company policies and procedures for consistent performance.
Oversaw daily operations, resolving issues to ensure uninterrupted workflow.
Managed inventory levels to prevent shortages and overstock situations.
Improved customer satisfaction with prompt resolution of complaints and concerns.
Conducted shift handovers to communicate priorities and updates to incoming teams.
Coordinated with management to execute company directives during shifts.
Assisted chefs in food preparation tasks, resulting in timely meal service.
Cleaned and organized kitchen stations to promote team efficiency.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
Education
High School Diploma -
Monterey High School
Lubbock, TX
04-2020
Skills
Positive attitude
Team leadership
Strong verbal and written communication
Adaptability and flexibility
Tactical vision
Active listening
Firearms expertise
Key tactics and techniques
Warrior ethos
Time management
Critical thinking
Win-Win Mindset
Accomplishments
Directly supervised and was responsible for the well-being of 5-13 Marines
Apart of first ever Unit to spend 60 consecutive days above 7000+ Feet in elevation at Mountain Warfare Training Center in Bridgeport California.
Direct Team Lead of 5 Marines on Security Watch with direct visual contact of enemies of the nation with goal of keeping adversaries at bay with show of force.
Apart of multiple high renowned military exercises to include: Balikatan, Cobra Gold, Ssang Yong, Mountain Warfare Training, Jungle Warfare Training, Infantry Immersion Trainer.
Military Awards: Marine Unit Commendation, Sea Service, Good Conduct, Global War on Terrorism, National Defense.
Certification
Jungle Operations Training Course
Mountain Warfare Training Center
Marine Corps Basic Infantryman Course
Marine Small Unit Leader Company Level Course
Tactical Combat Casualty Care
Marine Amphibious Egress Training
Chemical Biological, Radiological, Nuclear Defense Information Analysis Center Credentialing Program certificate(CBRN)
Survival Evasion, Resistance, and Escape Level A Certification