Darian Church
Norfolk,VA
Summary
Disciplined Enlisted Soldier known for high productivity and efficiency in completing tasks. Possess specialized skills in strategic planning, weapons handling, and emergency response. Excel in leadership, teamwork, and communication, ensuring success in demanding environments. Adapt quickly to new challenges and committed to continuous improvement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Enlisted Soldier
United States Army National Guard
Norfolk, VA
01.2023 - Current
- Performed inspections to keep equipment in working order.
- Participated in community service projects, representing the military organization positively.
- Displayed leadership in accomplishing assignments and learning new skills.
- Performed risk assessments before missions to minimize potential threats and casualties.
- Completed basic and advanced combat training courses, mastering individual soldier skills.
- Performed preventative maintenance on HVAC systems and equipment.
- Verified the condition of electrical systems, plumbing fixtures and HVAC equipment.
- Performed calculations for design of HVAC systems and equipment sizing.
- Installed, adjusted, repaired and maintained HVAC systems.
- Troubleshot electrical wiring issues related to HVAC systems.
- Performed preventive maintenance on HVAC systems as directed by technicians.
Customer Service Leader
Foodlion Grocery Store
Norfolk , VA
12.2022 - Current
- Ensured compliance with company policies and regulatory requirements related to customer service.
- Resolved escalated customer issues with professionalism and patience.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Supported sales team members to drive growth and development.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Worked closely with front-end staff to assist customers.
- Issued receipts, refunds, credits or change due to customers.
- Processed returned merchandise by strictly following store return and exchange procedures.
Server
Waffle House Restaurant
Norfolk, VA
06.2021 - 12.2021
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Responded to ad hoc cleaning duties at end of shift.
Education
High School Diploma -
Lake Taylor High School
Norfolk, VA06-2023
Some College (No Degree) - Computer Science
Old Dominion University
Norfolk, VASkills
- Customer service excellence
- Interdepartmental communication
- Cash handling
- Customer relations
- Order management
- Escalation handling
- Schedule management
- Flexible schedule
- Customer service
- Team leadership
- Relationship building
- Interpersonal skills
Accomplishments
- Army Achievement Medal
Certification
- EPA 608 Universal Certification
References
References available upon request.
Timeline
Enlisted Soldier
United States Army National Guard
01.2023 - Current
Customer Service Leader
Foodlion Grocery Store
12.2022 - Current
Server
Waffle House Restaurant
06.2021 - 12.2021
High School Diploma -
Lake Taylor High School
Some College (No Degree) - Computer Science
Old Dominion University
Similar Profiles
Jason ConwayJason Conway
Fire Support Non-Commissioned Officer at United States Army National GuardFire Support Non-Commissioned Officer at United States Army National Guard
Turin LatinoTurin Latino
Masonry & Carpentry Specialist at United States Army National GuardMasonry & Carpentry Specialist at United States Army National Guard
Jason WelshJason Welsh
Private First Class (Motor Transport Operator) 88M at United States Army National GuardPrivate First Class (Motor Transport Operator) 88M at United States Army National Guard
LUIS CHEVALIER AQUINOLUIS CHEVALIER AQUINO
Technical Engineer – Service Member at United States Army National GuardTechnical Engineer – Service Member at United States Army National Guard
Sarrah Slade-NewtonSarrah Slade-Newton
Evening Service Coordinator, Learning Commons at Old Dominion UniversityEvening Service Coordinator, Learning Commons at Old Dominion University