Dynamic professional with a strong foundation in mechanical design and client service. Skilled in training teams and ensuring quality assurance, contributing to enhanced operational efficiency and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
Ypsilanti, Michigan
09.2023 - Current
Supervised daily operations, ensuring team productivity during peak shifts.
Trained new employees on service standards and food preparation techniques, fostering consistency in service quality.
Monitored food quality and presentation to uphold brand standards consistently.
Verified cash drawer accuracy during opening and closing shifts, contributing to financial integrity.
Crew Leader
Eastern Eateries
Ypsilanti, Michigan
08.2021 - 09.2023
Delegated daily tasks to team members to optimize group productivity.
Monitored task completion to meet company standards for performance.
Established and maintained professional working relationships with employees.
Crew Member
McDonald's
Spring Lake, Michigan
05.2022 - 08.2022
Provided excellent customer service to maintain a positive atmosphere for guests.
Provided excellent customer service to maintain a positive atmosphere for guests.
Maintained cleanliness of restaurant by sweeping floors, wiping tables, and emptying trash receptacles, contributing to a welcoming environment.
Maintained organized storage areas for food products, beverages and restaurant supplies.
Crew Member
McDonald's
Spring Lake, Michigan
11.2019 - 08.2021
Prepared and served food according to quality standards.
Maintained cleanliness in dining and kitchen areas.
Stocked inventory and organized supplies for operations.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.