Darian Jones
Wilmington ,DE
Summary
Dynamic stylist with extensive experience, excelling in customer service and communication. Proven ability to build client relationships, resulting in positive retention and satisfaction. Skilled in time management and appointment coordination, while working as an educator for junior stylists to enhance team performance and readiness in the workforce. Passionate about delivering exceptional service with the ability to learn quickly in a fast paced environment.
Overview
12
12
years of professional experience
Work History
Stylist
Gloss Salon
11.2020 - Current
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment as per state regulations.
- Mentored junior stylists, providing guidance on best practices in customer service, and sales techniques,
- Distributed business cards outside of salon to generate new business.
- Participated in team meetings and staff training sessions.
- Provided emotional support and companionship to clients.
Stylist
Salon 828
07.2017 - 08.2020
- Utilized time management strategies to enhance work efficiency.
- Executed diverse hair styling techniques effectively.
- Managed and processed monetary exchanges during salon operations.
- Provided high-quality customer service.
- Resolved issues efficiently.
- Maintained clean work environment according to state law
Stylist
Perry Anthony Salon & Spa Network
02.2013 - 07.2017
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer as per state law requirements.
- Resolved guest complaints about service or style.
- Educated customers on products to maximize benefits.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Distributed business cards outside of salon to generate new business.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Education
High School Diploma -
Cosmetology Certification - Cosmetology
12.2012
Skills
- Customer service
- Product knowledge
- Multitasking and organization
- Attention to detail
- Excellent communication
- Organization
- Trend awareness
- Cosmetology
- Schedule management
- Color theory expertise
- Cleaning and sanitizing
- Detail-orientated
- Quick learner
- Strong leader
- Appointment coordination
Timeline
Stylist - Gloss Salon
11.2020 - Current
Stylist - Salon 828
07.2017 - 08.2020
Stylist - Perry Anthony Salon & Spa Network
02.2013 - 07.2017
John Dickinson High School - High School Diploma,
Paul Mitchell The School Delaware - Cosmetology Certification , Cosmetology
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