Darian Zour
Rancho Cucamonga,CA
Summary
Detail-oriented professional with a strong background in guest relations and personalized care. Known for effective communication and problem-solving skills that enhance guest satisfaction and foster positive experiences.
Overview
11
11
years of professional experience
Work History
Private Child Caregiver
Pearson Family
Loma Linda, CA
08.2020 - 03.2026
- Provided personalized care and supervision for 3 children, ensuring safety and well-being.
- Developed engaging educational activities to promote cognitive and social development.
- Coordinated daily schedules, including meals, naps, and recreational activities.
- Communicated effectively with parents regarding children's progress and behavior.
Front Desk Associate
Massage Envy
Redlands, CA
06.2018 - 08.2020
- Managed front desk operations, ensuring seamless check-in and check-out processes for guests while providing a professional first point of contact.
- Enhanced guest satisfaction through prompt resolution of inquiries and concerns.
- Coordinated scheduling and bookings, optimizing room allocations for efficiency.
- Promoted and sold memberships by explaining benefits, pricing, and promotions, consistently meeting or exceeding individual sale goals.
Key Carrier
Stater Bros. Markets
Fontana, CA
08.2015 - 10.2017
- Operated cash register for cash, check, and credit transactions with accuracy and efficiency.
- Resolved customer inquiries and issues professionally, ensuring compliance with company policies.
- Supervised and supported team members in the mangers absence, maintaining smooth store operations.
- Managed merchandise pricing, shelf stocking, and inventory tracking to optimize product availability.
Education
High School Diploma -
Bloomington Christian
Bloomington, CA05-2015
Skills
- Reliability and punctuality
- Guest relations
- Time Management
- Problem-solving
Timeline
Private Child Caregiver
Pearson Family
08.2020 - 03.2026
Front Desk Associate
Massage Envy
06.2018 - 08.2020
Key Carrier
Stater Bros. Markets
08.2015 - 10.2017
High School Diploma -
Bloomington Christian