Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
References
Timeline
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Darian Moore-morgan

Bridgeport

Summary

I am a reliable, dedicated, hardworking and self- motivated individual. I also possess good interpersonal skills that allow me to work effectively with individuals at all levels. i have great time management and people skills. I believe that an organization demands its employees to posses an attitude that is based on good work ethics, honesty and keen sense for detail and extreme levels of self- motivation.

Overview

12
12
years of professional experience
1
1
Certification

Work History

life skill coach

West Haven Community House
West Haven
07.2023 - Current
  • Developed individualized life skills plans for diverse client needs.
  • Supported clients in setting achievable personal goals and action steps.
  • Provided one-on-one coaching sessions to build self-confidence and resilience.
  • Organized group activities to promote socialization and teamwork among clients.
  • Advocated for clients' needs within the community and service systems.
  • Tracked data related to program effectiveness such as attendance rates or completion rates.
  • Provided guidance to clients in developing personal, social and problem-solving skills.
  • Assisted clients with goal setting by helping them create action plans that were tailored to their individual needs.

Customer Service Representative

American Freight Furniture and Mattress
Derby
02.2023 - 06.2024
  • Assisted customers with product inquiries and order placements.
  • Resolved customer complaints through effective communication and problem-solving.
  • Processed transactions efficiently using point-of-sale systems.
  • Maintained accurate records of customer interactions and feedback.
  • Educated customers on product features and care instructions.
  • Managed inventory levels by restocking shelves as needed.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Postal Carrier

United Sates Postal Service
Norwalk
01.2022 - 01.2023
  • Delivered mail and packages accurately along designated routes.
  • Sorted and organized mail for efficient delivery.
  • Communicated with customers to address inquiries and concerns.
  • Followed safety protocols while navigating various terrains.
  • Utilized handheld devices for tracking deliveries and managing routes.
  • Followed safety protocols while delivering packages in high traffic areas.
  • Collected mail from post office boxes and delivered it to customers' homes or businesses.
  • Identified any suspicious activity or persons on route while making deliveries.
  • Organized outgoing mail in the correct order for delivery.
  • Stayed up-to-date on changes in USPS regulations related to package handling.

Cashier

American Freight Furniture and Mattress
Derby
09.2020 - 03.2022
  • Assisted customers with product selection and provided information on features.
  • Resolved customer complaints promptly to enhance overall shopping experience.
  • Trained new staff on sales techniques and store policies for effective operations.
  • Engaged with customers to build relationships and encourage repeat business opportunities.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Processed transactions using a point-of-sale system.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.

Security Officer

Allied Universal Security
Shelton
09.2015 - 06.2020
  • Monitored premises to ensure safety and security of all personnel.
  • Conducted regular patrols to deter unauthorized access and identify potential risks.
  • Maintained detailed logs of daily activities and incidents for management review.
  • Assisted in training new security personnel on protocols and emergency procedures.
  • Collaborated with law enforcement during investigations and reported suspicious activities.
  • Utilized surveillance systems to monitor events and ensure compliance with safety standards.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

Certified Nursing Assistant

Disability resource network inc
Bridgeport
02.2014 - 08.2015
  • Assisted clients with daily living activities and personal care needs.
  • Maintained a clean and safe environment for clients following health protocols.
  • Provided companionship and emotional support to enhance client well-being.
  • Assisted in mobility and transportation of clients within their homes.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Served meals to patients in their rooms and assisted with feeding when needed.

Education

High School Diploma -

Seaforth High School
Jamaican Jamaica
06-1999

Some College (No Degree) - Certified Billing And Coding..... CNA

Training Direct
Bridgeport, CT

Skills

  • Life skills planning
  • Goal setting
  • Data tracking
  • Client advocacy
  • Problem solving
  • Customer relationship management

Languages

English
Professional

Certification

  • MEDICAL BILLING AND CODING CERTIFICATION.
  • CERTIFIED NURSE ASSISTANCE CERTIFICATION

Accomplishments

  • I B

Affiliations

  • i am a reliable dedicated hardworking and self motivated individual.
  • i possess good interpersonal skills that allow me to work effectively with individual at all levels
  • i have great time management and people skills

References

References available upon request.

Timeline

life skill coach

West Haven Community House
07.2023 - Current

Customer Service Representative

American Freight Furniture and Mattress
02.2023 - 06.2024

Postal Carrier

United Sates Postal Service
01.2022 - 01.2023

Cashier

American Freight Furniture and Mattress
09.2020 - 03.2022

Security Officer

Allied Universal Security
09.2015 - 06.2020

Certified Nursing Assistant

Disability resource network inc
02.2014 - 08.2015

High School Diploma -

Seaforth High School

Some College (No Degree) - Certified Billing And Coding..... CNA

Training Direct

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