Strong communicator and problem solver who works well independently and with a team. Known for being dependable, adaptable, organized, and able to handle challenging situations with professionalism and discretion. Looking to bring my extensive retail experience, strong customer service background, and strong interpersonal skills to a team-focused environment where I can contribute and continue to grow professionally.
Overview
11
11
years of professional experience
Work History
Hostess
The Walt Disney Company - World of Disney
Anaheim, CA
04.2015 - Current
Played an instrumental role in the resolution of labor disputes, mediating conversations between management and cast members to achieve mutually beneficial outcomes.
Worked effectively in fast-paced environments.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Ensured compliance with labor agreements, promoting fair treatment and adherence to workplace policies.
Delivered exceptional guest experiences through attentive service and engagement.
Supported team members during peak times by taking on additional roles when needed, fostering a cooperative work environment.
Skilled at working independently and collaboratively in a team environment.
Developed and maintained courteous and effective working relationships.
Upheld strict confidentiality policies regarding sensitive cast member information to maintain a trustworthy reputation.