DARIANA MORALES REYES
San Antonio
Summary
Assisted customers with inquiries and provided high-quality service in a fast-paced environment for over three years.,Supported team efforts to deliver exceptional customer experiences.,Communicated fluently in English and Spanish to enhance client interactions and satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Dental Assistant
UT Health San Antonio
San Antonio, TX
10.2024 - Current
- Assisted in patient preparation and comfort during dental procedures.
- Managed sterilization of instruments and maintenance of a clean clinical environment.
- Supported dentists with chairside assistance and efficient workflow management.
- Educated patients on post-treatment care and oral hygiene practices.
- Implemented inventory management for dental supplies, ensuring availability and organization.
- Collaborated with team to streamline scheduling and improve patient flow.
- Trained new staff on operational protocols and patient interaction techniques.
- Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Served as a translator for all patients who only or mainly understood Spanish .
Receptionist
Perspective Eye Care
San Antonio, TX
10.2022 - 12.2024
- Coordinated communication between patients and healthcare professionals to enhance service delivery.
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Trained new staff on reception procedures and customer service standards.
- Handled multi-line phone system, addressing inquiries and directing calls effectively.
- Implemented inventory management for office supplies, ensuring optimal stock levels at all times.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Practicum
UT Health San Antonio (Periodontics Clinic)
05.2024 - 06.2024
- While doing my hours in this clinic I was sterilizing the instruments and well as doing chairside assisting and other jobs around the office like restocking charting and receptionist duties.
Practicum
DataPoint VA Clinic
03.2024 - 05.2024
- At this current position, I did chairside assisting in general dentistry. I was also involved with charting and taking vitals signs.
Practicum (Overall 300 plus hours)
NorthWest VA Clinic
01.2024 - 03.2024
- At this clinic, I did chairside assisting in all specialties like Endodontics, General, Oral Surgery. As well as prepping the rooms for patients by removing barriers and disinfecting the treatment room. In addition, I took vital signs for all patients.
Education
Dental Assistant - undefined
San Antonio College
San Antonio, TX01.2024
High School Diploma - undefined
Brackenridge High School
San Antonio, TX01.2022
Skills
- Organized
- Communication
- Teamwork
- Meeting deadlines
- Critical thinking
- Dental Assisting Skills
- Time management capabilities
- Oral hygiene education
- Electronic charting
- Detail-oriented mindset
- Patient care excellence
- Team collaboration
- Infection control proficiency
- Patient records management
Certification
- Registered Dental Assistant Certification
- Nitrous Oxide Certification
- BLS Certification, American Heart Association
Languages
Fluent speaking English and Spanish
Fluent writing English and Spanish
Section name
- To learn more about me and the all the work, achievements and doctor evaluations throughout my year in dental assisting school please fill free to go to my Portfolio with the link below.
- Https://alamo.elumenapp.com/elumen/portfolio/VAwQwltK6lOtbWg
Timeline
Registered Dental Assistant
UT Health San Antonio
10.2024 - Current
Practicum
UT Health San Antonio (Periodontics Clinic)
05.2024 - 06.2024
Practicum
DataPoint VA Clinic
03.2024 - 05.2024
Practicum (Overall 300 plus hours)
NorthWest VA Clinic
01.2024 - 03.2024
Receptionist
Perspective Eye Care
10.2022 - 12.2024
Dental Assistant - undefined
San Antonio College
High School Diploma - undefined
Brackenridge High School