Dariannys Santana
Trenton,USA
Summary
Dedicated and compassionate professional with several years of experience as a Grade-Level Dean, providing advocacy, support, and guidance to students and families. Bilingual in English and Spanish, with expertise in conflict resolution, crisis intervention, and student development. Extensive background as an Assistant Dean, managing student affairs and discipline, and skilled in school enrollment and office management. Passionate about victim advocacy and committed to supporting and empowering individuals in need. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
Work History
Grade-Level Dean
STEMCivics Charter School
Ewing, New Jersey
07.2024 - 06.2025
- Provided advocacy and support for students facing challenges, ensuring a safe and supportive learning environment.
- Assisted students and families with crisis intervention, referrals, and emotional support.
- Collaborated with school counselors, administrators, and community organizations to support students' wellbeing.
- Served as an advocate for departmental needs by effectively communicating with upper-level administration, securing resources necessary for continuous growth and improvement.
- Oversaw accreditation processes, maintaining compliance with institutional standards and ensuring continuous improvement of academic offerings.
- Recruited, hired and trained academic faculty and staff members.
Assistant Dean
STEMCivics Charter School
Ewing, New Jersey
06.2022 - 06.2024
- Managed student discipline, conflict resolution, and restorative justice initiatives.
- Worked closely with educators and support staff to develop individualized student support plans.
- Assisted in overseeing school operations, including enrollment and student services.
- Led strategic planning initiatives to align department goals with institutional priorities.
- Improved faculty performance by providing guidance, mentorship, and professional development opportunities.
- Developed effective communication strategies between faculty, staff, students, alumni, and stakeholders.
- Evaluated program effectiveness with data-driven assessments of student outcomes and faculty performance metrics.
- Enhanced academic programs by developing and implementing new curricula and courses.
- Supervised admissions programs, student recruitment and retention.
- Coordinated and supervised academic advising activities.
School Enrollment & Office Manager
STEMCivics Charter School
Ewing, New Jersey
06.2020 - 06.2022
- Directed student enrollment processes, ensuring compliance with school policies and state regulations.
- Managed office operations, providing administrative support to staff, students, and families.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Amazon Store Shopper
Amazon
Princeton
01.2019 - 11.2019
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences.
Education
Psychology
Mercer County Community College
Skills
- Crisis Intervention
- Conflict Resolution
- Student Engagement
- Family Engagement
- Bilingual
- Enrollment Management
- Office Management
- Leadership
- Mentorship
- Case Management
- Referrals
- School Administration
- Organizational development
- Policy compliance
- Faculty collaboration
- Personnel management
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Leadership development
- Public speaking
- Continuous improvement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Grade-Level Dean
STEMCivics Charter School
07.2024 - 06.2025
Assistant Dean
STEMCivics Charter School
06.2022 - 06.2024
School Enrollment & Office Manager
STEMCivics Charter School
06.2020 - 06.2022
Amazon Store Shopper
Amazon
01.2019 - 11.2019
Psychology
Mercer County Community College