Darianys Travieso
Lehigh Acres,FL
Summary
Proven leader in the coffee shop sector, adept at enhancing customer experiences and streamlining cafe operations. At Family Business, I spearheaded initiatives that significantly improved service quality and operational efficiency. Expert in customer engagement and barista skills, I excel in creating welcoming environments and training teams to excel in service delivery.
Overview
2
2
years of professional experience
Work History
Cafe Manager
Family Business
01.2022 - 05.2024
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Education
High School Diploma -
Eugenio Maria De Hostos
Cuba07.2019
Skills
- Barista skills
- Customer Engagement
- Coffee Shop Operations
- Customer experience management
- Foodservice
- Timekeeping
Languages
Spanish
Native or Bilingual
Timeline
Cafe Manager
Family Business
01.2022 - 05.2024
High School Diploma -
Eugenio Maria De Hostos
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