Darice Brooks
Las Vegas,NV
Summary
Skilled massage therapist who is committed to providing a relaxing and therapeutic experience for clients, and seeking to use my knowledge and skills obtained, to provide exceptional massage services at Tranquil.
Overview
18
18
years of professional experience
Work History
Body Sculpting & Contouring Tech
Sculpted Beauty LV
01.2021 - Current
- Perform noninvasive body contouring procedures and treatments that promote whole body healing and recovery after surgical procedures
- Provide Post-Op care, self care services and detox treatments
- Provide pre and post treatment instructions to clients, including pertinent and necessary aftercare and potential side effects
- Maintain a safe and sterile working environment, following all health and safety guidelines and protocols.
- Manual lymphatic massage/shaping massage and Brazilian hand therapy
- Consult with clients, including assessing areas of concern, suggesting treatment plans if requested by client, and educating client on different services offered
PreRegistration/Insurance Verification
HCA Parallon
02.2018 - 09.2020
- Perform pre-registration and insurance verification within 24 hours of notification
- Assign Iplans accurately, via the use of the Contrak system
- Research Patient Visit History to ensure compliance with the Medicare 72 hour rule
- Complete Medicare Secondary Payor Questionnaire as applicable for retention
- Receive and record payments from patient for services rendered
- Utilize Meditech and Collections System account notes as needed
Orthodontic Billing Specialist
Absolute Dental
01.2017 - 01.2018
- Ensure all claims daily with goal of zero errors
- Timely follow up on insurance claim status
- Reading and interpreting and EOB (Explanation of Benefits)
- Respond to inquiries by insurance companies
- Dental Management
- Meet with Billing Manager/Supervisor to resolve reimbursement issues
Rep Member Services (Claims)
Molina Healthcare Inc.
01.2016 - 01.2017
- Responds to incoming calls from members and providers
- Assists with formal training needs of new employees as needed
- Conducts member satisfaction assessment services as applicable and based on business needs
- Processes Check Tracers requests for the department
- Communicate claim and appeal status to providers
- Provides new and existing members with the best possible service in relation to billing inquiries, service requests, suggestions and complaints
- Achieves individual performance goals as it relates to call center objectives
- Advise members of outstanding HEDIS services needed
- Assist members with Web Portal inquiries
Patient Access Representative/Patient Registration
Wheaton Franciscan Healthcare
01.2013 - 01.2016
- Perform general administrative support duties associated with patient intake
- Collecting and entering demographic and financial data
- Gathering/validating insurance information
- Obtaining authorization for services
- Scheduling patient appointments
- Collecting co-pays, co-insurance and prior balances
Patient Access Representative Pre-Certification Corporate Services
Wheaton Franciscan Healthcare
01.2013 - 01.2016
- Coordinate information from patients, physicians, and clinicians
- Perform authorization functions
- Analyze financial information from third party payer systems and communicates information to patient, registration and business office
- Document pertinent authorization/precertification details to appropriate software systems
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
- Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during the check-in process.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Collector I
Wells Fargo Home Mortgage
01.2012 - 01.2013
- Assist homeowners with delinquent accounts
- Short sale options for homeowners
- Liquidations of accounts
- Deed-in-lieu option for customers
- Arrangement of payment schedules
- Update financial income expenses for customers
Personal Care Worker
New Health Services
01.2010 - 01.2012
- Assist patients with activities of daily living
- Clean patients homes
- Make sure patients are in good health
- Assist patients with feeding, bathing, grooming, oral hygiene, ambulation, mobility, incontinence and bathroom assistance, transferring, and positioning (disable) daily
- Assist with meal planning
- Demonstrated respect for client privacy through discreet handling of sensitive information entrusted during care delivery.
Teacher's Assistant
Mama Combs Learning and Development Center
01.2007 - 01.2008
- Directed food service activities
- Managed daily children activates
- Assisted with children safe and comfortable learning environment
Education
Certification - Massage Therapy
Northwest Career College
Las Vegas, NV03.2025
BA - Nursing
Mount Mary College/Columbia College of Nursing Program
Milwaukee, WI01.2011
Certified Nursing Assistant -
Milwaukee Area Technical College
Milwaukee, WI01.2009
High School -
Rufus King International Baccalaureate H.S For College Bound
Milwaukee, WI01.2005
Hobbies and Interests
- Reading fiction novels
- Family
- Volunteering
- Mentoring
- Traveling
Internshipvolunteerexperience
- 01/01/16, 12/31/17, Helping Hands-Molina Thanksgiving Food Giveaway, Help with the distribution of bags of food with the Interchange Food Pantry, Gave away Thanksgiving baskets to the families in need
- City of Milwaukee Back to School Health Fair, Assisted with the Molina resource table, Assisted with the dental screenings, Gave away backpacks filled with school supplies to children
- 01/01/09, Current, Wisconsin Black Cancer Coalition, Assisted Women Disparities Conference, Assisted guest/host speaker Vivica Foxx
- 01/01/07, 12/31/08, Milwaukee Area Technical College, Milwaukee, WI, MATC Dental Clinic Receptionist, Greeted and checked in patients for services, Scheduled patients appointments, Filed patient reports and x-rays, Document missed appointment for provider records
Timeline
Body Sculpting & Contouring Tech
Sculpted Beauty LV
01.2021 - Current
PreRegistration/Insurance Verification
HCA Parallon
02.2018 - 09.2020
Orthodontic Billing Specialist
Absolute Dental
01.2017 - 01.2018
Rep Member Services (Claims)
Molina Healthcare Inc.
01.2016 - 01.2017
Patient Access Representative/Patient Registration
Wheaton Franciscan Healthcare
01.2013 - 01.2016
Patient Access Representative Pre-Certification Corporate Services
Wheaton Franciscan Healthcare
01.2013 - 01.2016
Collector I
Wells Fargo Home Mortgage
01.2012 - 01.2013
Personal Care Worker
New Health Services
01.2010 - 01.2012
Teacher's Assistant
Mama Combs Learning and Development Center
01.2007 - 01.2008
Certification - Massage Therapy
Northwest Career College
BA - Nursing
Mount Mary College/Columbia College of Nursing Program
Certified Nursing Assistant -
Milwaukee Area Technical College
High School -
Rufus King International Baccalaureate H.S For College Bound
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