Dariel Jacobs
West Palm Beach,FL
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
6
6
years of professional experience
Work History
Patient Access Specialist
Digestive Health Center
Palm Beach Gardens, Florida
02.2025 - Current
- Verified insurance details and secured necessary pre-authorizations for procedures.
- Verified patient insurance coverage, collected copays and other payments, processed credit card transactions.
- Assisted patients in scheduling appointments while delivering clear visit instructions.
- Addressed patient inquiries and resolved issues related to access and services.
- Collaborated with medical staff to ensure precise collection of patient information.
- Streamlined patient registration using electronic health record systems.
- Verified demographics and insurance information to register patients in computer system.
- Contacted insurance companies to clarify patient coverage details and benefits. and verified patient coverage.
- Maintained confidentiality of patient records in compliance with HIPAA regulations.
- Applied HIPAA privacy and security regulations while handling patient information.
- Educated patients on financial responsibilities and payment options, enhancing their understanding of costs associated with care.
- Performed data entry tasks associated with registrations such as entering demographic data into system database.
- Participated in ongoing training sessions related to new technologies or software updates impacting the registration process.
Front Desk Coordinator
MSPB Cardiology
Atlantis, FL
06.2020 - 09.2024
- Greeted patients, verified insurance information and collected copays.
- Checked patients in and out for appointments and collected co-payments.
- Managed patient check-in and check-out processes efficiently.
- Registered patients at the front desk and collected required paperwork for the check-in process.
- Scheduled appointments using electronic health record systems.
- Monitored appointment schedules to ensure timely arrival of patients for their scheduled visits.
- Called patients to confirm scheduled appointments and obtain additional details.
- Handled patient inquiries and resolved issues promptly.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
Education
Associate of Arts - Criminal Justice
Palm Beach State College
Lake Worth, FL09-2026
Skills
- Data entry
- Customer service
- Problem resolution
- Efficient multitasking
- Time management abilities
- Team collaboration
- Good communication
- Good conversationalist
- Reliability
- Book recommendations
Affiliations
- Reading
- Make book related content on Social Media
- Attend book related events
Timeline
Patient Access Specialist
Digestive Health Center
02.2025 - Current
Front Desk Coordinator
MSPB Cardiology
06.2020 - 09.2024
Associate of Arts - Criminal Justice
Palm Beach State College