Dariel Lara Sosa
Pinellas Park
Summary
A seasoned IT professional with a proven track record at Mincom Cuba, adept in IT infrastructure design and expert problem-solving. Spearheaded network optimizations and software integrations, significantly enhancing system performance and user satisfaction. Skilled in hardware troubleshooting and customer support, consistently delivering projects that exceed expectations.
Efficient and able electronics professional with 4 + years in maintenance field in both electronics technician and management roles. Strong organizational and time management skills. Exceptional bench-level technical skills coupled with team leadership background.
Electrical Tecnician known for maintaining high standards and delivering consistent results in electrical maintenance and repair. Hands-on experience in diagnosing and resolving electrical issues, ensuring optimal functionality and safety. Reliable team player with strong focus on collaboration and adaptability, proficient in electrical schematics and safety protocols.
Overview
8
8
years of professional experience
Work History
Electric Technician
Car Electric Service
04.2020 - 11.2022
- Expedited troubleshooting efforts using specialized diagnostic tools like multimeters and thermometers.
- Maximized equipment lifespan with preventive maintenance schedules for optimal performance over time.
- Installation and repair of alarms, GPS, electric windows and sound systems
- Tested wiring and other system parts for electrical flow and function.
- Installed electrical conduit and wiring for power, controls, and lighting.
- Inspected equipment for defects and safety hazards and completed necessary repairs.
Senior Technical Specialist
ETECSA
04.2018 - 11.2022
- Optimized network performance with the deployment of advanced troubleshooting techniques.
- Collaborated with cross-functional teams to deliver high-quality projects within tight deadlines.
- Evaluated emerging technologies, recommending strategic investments to drive company growth and maintain a competitive edge in the market.
- Streamlined software integration processes for improved user experience and increased productivity.
- Reduced system downtime, conducting regular maintenance and updates on critical infrastructure.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Testing, maintenance, defecting and repair of computer equipment, as well as assembly and installation
Printer Maintenance
IT Network Manager
Mincom Cuba
01.2016 - 04.2018
- Mentored junior team members in networking concepts, best practices, and troubleshooting methodologies.
- Delivered cost savings by negotiating contracts for telecommunications services and hardware purchases.
- Managed vendor relationships for procurement, installation, and support of networking equipment and services.
- Managed re-platforming activities to convert desktop application to web-based application.
- Optimized network infrastructure by designing and implementing scalable solutions to support business growth.
- Directed acquisition, installation and testing of network hardware.
- Analyzed network traffic and performance metrics to optimize system performance.
- Designed and evaluated WAN and LAN connectivity technologies.
- Diagnosed and resolved hardware and software issues.
Technical Support Specialist
Mincom Cuba
08.2014 - 01.2016
- Improved customer satisfaction by efficiently resolving technical issues and providing timely support.
- Troubleshot networking issues including connectivity problems, slow speeds, or complete outages effectively restoring service functionality promptly.
- Documented support interactions for future reference.
- Diagnosed and troubleshot hardware, software and network issues.
- Researched and identified solutions to technical problems.
- Repair and maintenance of telephone boards and voice over IP networks.
- Design of networks and low current wiring.
Education
Associate of Science - Information Technology
University of Computer Sciences
Cuba10-2014
Skills
- Customer support
- Expert problem solving
- Application support
- Wire termination
- Electrical troubleshooting
- Information security
- IT infrastructure design
- Basic Electricity
- Basic Electronic
- IT infrastructure planning
- Welding Knowledge
- Hardware troubleshooting
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Electric Technician
Car Electric Service
04.2020 - 11.2022
Senior Technical Specialist
ETECSA
04.2018 - 11.2022
IT Network Manager
Mincom Cuba
01.2016 - 04.2018
Technical Support Specialist
Mincom Cuba
08.2014 - 01.2016
Associate of Science - Information Technology
University of Computer Sciences
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