Dariel Lopez
Hazleton,PA
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
5
5
years of professional experience
Work History
Associate
Lowe's
Hazleton, PA
10.2022 - Current
- Helped customers locate items within the store using the inventory system.
- Operated equipment such as scanners and scales correctly during checkout process.
- Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Trained new associates on store operations, policies, and procedures.
- Handled incoming calls from customers regarding orders or other inquiries.
Assistant
El Buren Restaurant
San Pedro, Dominican Republic
10.2019 - 12.2020
- Greeted visitors, clients and guests in a professional manner.
- Answered phones and routed voicemails to respective employees.
- Assisted with set up for social events and food deliveries.
- Balanced cash drawers at the end of each shift.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Operated cash register to process cash, check, and credit card transactions.
- Performed variety of duties related to food service.
Education
High School Diploma -
Hazleton Area High School
Hazle Township, PA06-2022
Criminal Justice
Lackawanna College
Scranton, PASkills
- Data Entry
- Client Engagement
- Customer Service
- Cash Handling
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Associate
Lowe's
10.2022 - Current
Assistant
El Buren Restaurant
10.2019 - 12.2020
High School Diploma -
Hazleton Area High School
Criminal Justice
Lackawanna College