Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Darien Aguilar

Trion,Georgia

Summary

Resourceful IT Networker/Technician who consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making with 6 years of IT experience. Even though I'm not a Senior professional yet, (Can't call myself a pro until I get a PhD) I am open to many doors and opportunities to learn new things everyday.

Overview

7
7
years of professional experience

Work History

Cavity Inspector

Roper Corporation
Lafayette, GA
01.2022 - Current

This position is in charge of inspecting the cavity to make sure there's no negative defect on the material.

  • Prepared reports detailing findings of inspections, investigations, and tests.
  • Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.

IT Networker/Technician Specilalist

Computer Shop
Summerville, Georgia
08.2015 - 01.2022

As a IT Networker/Technician for Chattooga County (Court House, Sheriffs/Police Office, Fire Department, County Office, Local Business/Churches, and Local Customers) The responsibilities and the experience that was gained from this job was

  • Drafted post-mortem documentation analyzing instances of network system failures and detailing required repair and restoration efforts.
  • Diagnosed network problems involving combination of hardware, software, power and communications issues.
  • Supported users in setup and configuration of wireless bridge networks.
  • Monitored network hardware operations to evaluate proper configuration.
  • Investigated and corrected problems with printers, copiers and other peripheral devices.
  • Installed cabling, wireless routers and telephone systems for data communications networks.
  • Maintained thorough understanding of local area and wide area networking and components.
  • Configured, monitored and maintained email applications and virus protection software.
  • Supported users both local and by phone with problem resolution and education.
  • Dressed and installed fiber cabling and hardware.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Installed, modified and repaired software and hardware to resolve technical issues.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Configured hardware, devices and software to set up work stations for employees/users.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Followed up with clients/user to verify optimal customer satisfaction following support engagement and problem resolution.
  • Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Trained and supported end-users with software, hardware and network standards and use processes.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Devised solutions to operations issues related to Software/Networks, working closely via phone, email, live chat and web teleconference.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Activated accounts for users interested in new services.
  • Loaded software, granted permissions and configured hardware for new employees/users as part of onboarding process.

Education

Associate of Science - Cyber Security/Networking Specialist

Georgia Northwestern Technical College
Rome, GA
05.2023

High School Diploma -

Chattooga High School
Summerville, GA
05.2020

Skills

  • Technical Troubleshooting
  • Troubleshooting Network Issues
  • Resolving Problems and Incidents
  • Help Desk Support
  • Customer/Employee Service Support
  • Issue and Resolution Tracking
  • Collaborative Team Player
  • Microsoft Windows and Office
  • Organizational Skills
  • Error Detection
  • Computer Diagnostics
  • Multitasking and Prioritization
  • Hardware and Software Repair
  • Computer System Diagnostics Software
  • Time Management
  • Employee Computer Support
  • Mobile Device Repair
  • Remote Technical Support
  • System Maintenance
  • Device Installation
  • LAN and WAN Assessment
  • Database Management
  • System Configuration
  • Hardware and Software Configuration
  • Problem Solving
  • Desktop Partitioning Software
  • Computer Proficiency and Microsoft Office
  • Excellent Written and Verbal Communication
  • Policies and Procedures
  • Strong Communication and Interpersonal Skills
  • Information Analysis
  • Decision Making
  • Staff Support
  • Network Security
  • Team Collaboration
  • User Support
  • Virus Protection
  • Data Backup
  • Application Configuration
  • Startup and Shutdown Management
  • Hardware Installation
  • Virtual Machine Operation
  • Network Firewall Management
  • Cloud Management
  • Router Installation and Optimization
  • Permissions and Access Control
  • VoIP Systems
  • Spam Elimination and Prevention
  • Network configuration
  • Hardware Inventory Management
  • Network Troubleshooting
  • Helpdesk administration
  • Networking Hardware Installation
  • Technology planning
  • Network Engineering
  • Installation and repairs
  • Equipment testing
  • Maintenance and Repair
  • Analytical/Scientific Software
  • Troubleshooting
  • Assembly and production
  • Repair services
  • Cable Management
  • Memory Installation
  • Parts Replacement
  • Software Reinstallation
  • System Upgrades
  • Operating System Configuration
  • Troubleshooting Techniques
  • Microsoft Outlook
  • Computer Networking
  • Microsoft Excel
  • Word Processing
  • Virus Detection Software
  • Building Custom Severs/Computers
  • Performance Evaluation and Optimization
  • Analytical Thinking and Problem Solving
  • Software Development Standards
  • Hardware Configuration
  • Computer Device/Sever Repair
  • Bilingual Spanish and English
  • Fast Leaner
  • Ready to learn new things everyday
  • Extrovert
  • Your Everyday IT Guy

Additional Information

  • Bilingual Spanish and English
  • Taking Courses outside of school related to IT

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cavity Inspector

Roper Corporation
01.2022 - Current

IT Networker/Technician Specilalist

Computer Shop
08.2015 - 01.2022

Associate of Science - Cyber Security/Networking Specialist

Georgia Northwestern Technical College

High School Diploma -

Chattooga High School
Darien Aguilar