Darien Coles
Montgomery,AL
Summary
Cybersecurity professional with an active Top Secret/SCI clearance, specializing in safeguarding digital assets, endpoints, and IT assets to ensure secure network environments. Highly skilled in threat analysis, risk management, and incident response, with a proven ability to mitigate vulnerabilities and strengthen cybersecurity postures. Recognized for adaptability, collaboration, and delivering measurable results in dynamic, high-stakes environments. Known for clear communication, proactive problem-solving, and a strategic approach to evolving cyber threats.
Overview
7
7
years of professional experience
7
7
Certifications
Work History
NCOIC - IT Asset Management/BECO
United States Air Force
01.2021 - Current
- Supervised the operations and logistics of the IT asset management program for the Air Force Life Cycle Management Center on Gunter AFB
- Tracked the delivery of base IT equipment, coordinated and processed 8.5K base network assets transfers annually
- Provided exceptional customer service for over 2k personnel on base, resolving over 100 inquires/incidents annually
- Ensured regulatory compliance in material handling, storage, and disposal practices to maintain a safe working environment.
- Ensured compliance to relevant information assurance principles, guidelines, and procedures for asset acquisition, maintenance, security, and disposition processes
- Utilized critical thinking skills to solve problems and verified documentation for resolution steps while ensuring attention to detail to ensure consistency and accuracy for security standards and organizational policies
- Formally communicated ongoing efforts, daily operations, and project updates to a non-technical audience through weekly organization meetings
- Conducted an annual training once a month in order for new and existing users to meet their requirements, trainings were designed and presented in accordance to relevant policies, procedures, and standards
- Enhanced inventory accuracy by implementing efficient material management procedures and tracking systems.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Streamlined warehouse operations for increased productivity by optimizing storage layouts and material handling processes.
- Developed training programs for staff on proper material handling techniques, safety protocols, and inventory management software usage.
- Conducted regular audits of inventory records, identifying discrepancies and implementing corrective actions to maintain data integrity.
- Evaluated emerging technologies for potential integration into existing security infrastructure, staying ahead of evolving threats.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
Cyber Systems Operations Specialist
United States Air Force
03.2018 - 01.2021
- Provided technical support to end-users, addressing concerns promptly while maintaining a high level of customer satisfaction.
- Collaborated with cross-functional teams to identify areas for process improvement and implement solutions.
- Implemented backup strategies to ensure data integrity and availability during unexpected outages or disasters.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Led incident response teams during cybersecurity events, effectively containing threats and minimizing damage to systems and data.
- Prioritized remediation efforts based on risk assessment results, focusing resources on addressing high-impact vulnerabilities first.
- Managed sensitive data encryption processes, ensuring the protection of confidential information from unauthorized disclosure or misuse.
- Maximized system uptime by proactively monitoring network performance and addressing issues before they escalated.
- Implemented multi-factor authentication protocols to strengthen access controls and prevent unauthorized access.
- Evaluated new cybersecurity tools and technologies to enhance the organization''s ability to detect, prevent, and respond to threats.
- Streamlined cybersecurity incident response processes for improved efficiency and effectiveness in threat mitigation.
- Optimized network configurations for improved performance, reliability, and security.
- Conducted thorough forensic investigations following security incidents to identify root causes and develop corrective action plans.
- Diagnosed and resolved hardware and software issues.
- Planned and implemented upgrades to system hardware and software.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Monitored networks and network devices to resolve technical problems quickly.
Education
Master of Science - Cybersecurity and Information Assurance
Western Governors University
Salt Lake City, UT01.2025
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University
06.2023
Skills
- Incident Response & Management
- Threat Intelligence & Analysis
- Vulnerability Assessment & Management
- Network Security & Monitoring
- Cloud Security
- Endpoint Protection & Mobile Device Security
- Penetration Testing & Ethical Hacking
- Security Architecture & Design
- Identity & Access Management (IAM)
- Intrusion Detection & Prevention Systems (IDS/IPS)
- Security Information & Event Management (SIEM)
- Data Loss Prevention (DLP)
- Compliance & Risk Management (NIST, ISO, DoD, etc)
- Security Auditing & Compliance Monitoring
- Phishing Awareness & Security Training
- Digital Forensics & Incident Investigation
- Patch Management & Software Vulnerability Scanning
- Multi-Factor Authentication (MFA) & Network Access Control
- Application Security & Secure Coding Practices
- Operating System Security (Windows, Linux, macOS)
- Wireless Network Security & Unified Threat Management (UTM)
- Deficiency Detection & Systems Analysis
- Physical Security & Endpoint Protection Platforms
- Critical Thinking & Problem-Solving
- Documentation & Information Management
- Effective Communication & Collaboration
- Coaching & Mentoring
- Operational Planning & Task Delegation
- Adaptability & Multitasking
Certification
- CompTIA CySA+
- CompTIA Pentest+
- Systems Security Certified Practitioner (SSCP) – Associate of (ISC)²
- CompTIA Security+
- CompTIA Network+
- CompTIA A+
- CompTIA Project+
Clearance
Active Top Secret/SCI Clearance
Accomplishments
- USAF NCO Leadership School Graduate
- Awarded the Air Force Achievement Medal
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