Darien Trinidad
Philadelphia,PA
Summary
Results-oriented professional skilled in problem solving, resource management, and team leadership. Analyzes complex situations to develop innovative solutions and drive project success through collaboration and continuous improvement. Focused on delivering impactful outcomes while embracing new challenges for growth.
Overview
2
2
Languages
1
1
Certification
12
12
years of professional experience
Work History
24/7 Maintenance Coordinator
Penske Truck Leasing
05.2023 - 05.2026
- Coordinated service vendors in real time while managing customer calls in an environment where every second counts, ensuring timely assistance and accurate service delivery
- Maintained high quality scores on monthly call evaluations
- Documented calls thoroughly, completing report details and maintaining precise records for each service event to support operational transparency
- Prioritized and resolved multiple urgent incidents in a fast-paced environment, keeping drivers informed to enhance customer satisfaction
Warehouse Picker
Amazon
01.2021 - 04.2023
- Detail oriented processing of returns
- Promoted to Inbound shipping where our team was on the frontline of intercepting packages to be precisely validated , processed , and classified
- Ambassador for new hires , working closely with the training team to ensure new hires are properly equipped with the tools to succeed
- Inspected returned packages and designated status to be properly sorted within the facility
Building Supervisor/Maintenance Engineer
Interstate Maintenance Cleaning
07.2014 - 11.2020
- General maintenance of various buildings within Limerick School district
- Adapted to obstacles and environment which led to a leadership position in my first year with the company
- Mentored and managed new employees for a smooth transition into the work environment
- Created systems of productivity to streamline success in the work place
- Proficiency in a range of maintenance equipment including heavy duty floor detailing equipment and power tools
Education
High School Diploma -
Reading Highschool
Reading, PA01-2014
Skills
- Adaptability and flexibility
- Data entry and analysis
- Problem solving
- Cross-functional collaboration
- Preventative maintenance
- Service coordination
- Maintenance planning
- Budgeting and cost control
- Preventive maintenance
- Computerized workflows
- Technical troubleshooting
- Operational efficiency
- Customer service
Certification
- Achieved Adobe Photoshop and Illustrator certifications
- Proficient in multiple editing software programs
- Own and operate a clothing company for +10 yrs with a consistent positive overhead
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
24/7 Maintenance Coordinator
Penske Truck Leasing
05.2023 - 05.2026
Warehouse Picker
Amazon
01.2021 - 04.2023
Building Supervisor/Maintenance Engineer
Interstate Maintenance Cleaning
07.2014 - 11.2020
High School Diploma -
Reading Highschool