Darien Whitten

I am responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The Assistant General Manager works with their leader to set the restaurant’s goals and creates a plan to achieve the goals.

• Conduct face-to-face tax interviews with clients.
• Prepare complete and accurate tax returns.
• Generate business growth, increase client retention, and offer additional products and services.
• Provide clients with IRS audit support.
• Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations.
• Collection and processing of clients’ payments while ensuring timely deposits.
• Marketing and business generation efforts.

• Taking action to monitor safety, security, inventory and profitability. Managing Crew schedules and encouraging high performance during their shift. Providing exceptional customer service and quality food production. Training new team members on critical job functions.

• The role itself involves managing residence hall activities, ensuring student safety, mediating conflicts, and fostering a positive living environment. I’d then teach individuals essential skills in leadership, communication, and crisis management, which are transferable to various professions.

• Provided exceptional service at every step of the customer journey
• Created personalized shopping experiences and build lasting client relationships
• Educate clients on Pandora’s product offerings and brand story
• Maintain a polished, welcoming, and engaging presence on the sales floor

• I played a major role in how our customers feel when they leave the store. I might be the first, last, and sometimes only associate that customers interact with. That's why it's so important to smile, greet, and thank each and every customer. The pace can be intense, especially in the evenings, on weekends, and during a holiday season. There are times when I’d have to juggle several tasks in a short amount of time while helping customers: scan items, explain a price, bag items properly, count cash back, and keep your area clean-you get the idea! Thankfully, our cashiers find the end result rewarding. You're part of a large team with a common goal: happy, satisfied customers. DUTIES AND RESPONSIBILITIES