Darieus Morrow
Los Angeles,CA
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
DIRECTOR OF OPERATIONS
Green Econome
Santa Monica, CA
10.2022 - 07.2023
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Directed the operations and logistics of a multi-million dollar business.
- Coordinated activities between different departments to ensure successful completion of projects.
- Created policies and procedures for improved workflow processes.
- Provided leadership and guidance to subordinate managers and supervisors.
EXECUTIVE ASSISTANT TO THE CEO
Green Econome
Santa Monica, CA
02.2022 - 10.2022
- Administered sophisticated calendar management for client meetings and communication follow ups
- Designed and produced reports, document processes, and process improvement
- Heavy calendaring across multiple calendars
- Travel coordination throughout the United States and abroad
- Heavy project management involving cross-functional teams.
PRODUCTION COORDINATOR
SPACEX
Hawthorne, CA
02.2021 - 03.2022
- Created and implemented an organization system to streamline cross-divisional efficiency
- Coordinated physical movement of parts ensuring protection within SpaceX specifications through receiving inspection, stock rooms, purchasing, and production resources
- Created a live communications board to streamline team productivity, ownership, visibility and off-site processing
- Collaborated with the planning, procurement, engineering, and production teams to ensure day-to-day project and risk management data remain definite while solving incorrect system data
- Directed the physical and electronic library for production-related tooling and calibrated the database.
OPERATIONS MANAGER
TESLA
Los Angeles, CA
11.2017 - 01.2021
- Managed Sales and Service teams including scheduling, conflict resolution, and delegation of tasks across multiple locations
- Assisted facilitation of location launches; design implementation, marketing approach, and planning
- Accurately recorded issues and data into Dealer Management System
- Conveyed estimated completion time, while frequently updating and following through on each customer vehicle
- Established and maintain cooperative working relationships with those contacted in the course of work including the public
- Managed fleet including sourcing, tracking, and facilitating movement based on needs
- Resolved technical issues remotely; delegated unresolved issues to shop Foreman/Service Manager to provide immediate attention
- Planned and executed outbound events and sales network activities
- Collaborated with national and international marketing teams on local and large-scale company events
- Resolved store and interdepartmental escalations increasing consumer satisfaction and productivity.
Education
Business Marketing & Management -
Johnson C. Smith university
Skills
- Calendaring
- Logistics Coordination
- Project Management
- Leadership
- Marketing
- Process Improvement
- Software Implementation
- Communication
- Problem-Solving
- Microsoft Office
- Google Suite
- Adobe Acrobat
- SAP
- Tableau
- Concur
- Salesforce
- SQL
- IWork
- Zoho
- Smartsheets
- Jira
- AI Prompt Engineering
- Process Improvements
- Risk Mitigation
- Strategic Planning
- Operations Oversight
- Strategic planning and execution
- Resource Allocation
- Operational Efficiency
- Performance Analysis
- Financial controls implementation
- Business Management
- Inventory Management
- Department Oversight
- Employee Development
- Data Management
- KPI Tracking
- Performance Improvement
Certification
- AI Prompt Engineering from Vanderbilt University
- Part 107 Drone Piloting Certification from the FAA
Timeline
DIRECTOR OF OPERATIONS
Green Econome
10.2022 - 07.2023
EXECUTIVE ASSISTANT TO THE CEO
Green Econome
02.2022 - 10.2022
PRODUCTION COORDINATOR
SPACEX
02.2021 - 03.2022
OPERATIONS MANAGER
TESLA
11.2017 - 01.2021
Business Marketing & Management -
Johnson C. Smith university