Dariia Labych
Northampton,USA
Summary
Experienced Quality Assurance specialist with 1.5 years of internal operational experience and deep knowledge of company procedures and performance standards. Recognized for attention to detail, accountability, and proactive problem-solving. Strong communicator with the ability to work across departments and support time-sensitive logistics processes. Prepared to transition into Linehaul Support and contribute to efficient route coordination and issue resolution.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Team worker.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sr. Operation Admin
FedEx
Northampton, PA
10.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted thorough inspections of products to ensure quality standards.
- Evaluated backlink profiles for quality assurance purposes.
- Implemented quality assurance measures for all communications projects.
Real Estate Management Representative
Dariia Remodeling CO
Philadelphia, PA
04.2021 - Current
- Coordinated project timelines with contractors and clients for effective scheduling.
- Assisted in managing budgets for remodeling projects to ensure financial control.
- Communicated with clients to understand their remodeling needs and preferences.
- Coordinated project schedules and timelines for remodeling initiatives.
- Developed quality control processes to ensure compliance with industry standards.
- Collaborated with contractors to streamline workflow and improve efficiency.
- Maintained accurate records of project documentation and client interactions.
- Actively participated in process improvement initiatives aimed at increasing operational efficiency and effectiveness of the organization's Quality Management System.
- Developed risk assessment plans based on current industry trends.
- Conducted internal audits on a regular basis to verify adherence to standards and procedures.
- Identified opportunities for continual improvement throughout the organization and developed strategies for implementation.
- Evaluated organizational performance against established objectives and standards.
- Reviewed existing processes and procedures for efficiency improvements, cost savings, or other benefits.
- Maintained records of all internal audit activities including findings, recommendations, follow-up actions taken.
- Created a comprehensive document control procedure to ensure timely updates of all documents related to the management system.
- Collaborated with various departments such as sales, marketing, operations, finance for successful implementation of projects.
- Coordinated with external vendors and consultants for audit activities.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
Owner
Dariia Remodeling CO
, PA
04.2021 - Current
WAREHOUSE PACKAGE HANDLER
FedEx:Ground
Northampton
11.2022 - 10.2024
- Assembled, sealed, and loaded packages into correct trucks
- Removed jams and unblocked conveyor system to maintain flow of goods
- Used hand-held scanners and physical logs to accurately track item movements
- Followed verbal and written instructions to properly move and ship products
- Contributed to achieving company safety goals through diligent adherence to safety protocols and guidelines
- Followed safety regulations to maintain safe work environment.
HHA
Care For U Plus
Cherry Hill
02.2020 - 09.2020
- Facilitated communication between patients, families, and healthcare providers by serving as a reliable source of information about the client's progress and needs
- Increased patient satisfaction levels by consistently going above-and-beyond in providing exceptional care tailored to individual preferences
- Streamlined daily routines for clients with limited mobility by implementing efficient strategies customized to their specific abilities
- Provided emotional support to patients and their families during difficult times, fostering strong relationships and trust.
ACCOUNTING ASSISTANT
National Bank of Ukraine
Ivano - Frankivsk, Ukraine
07.2011 - 11.2014
- Received, record and bank cash, checks, and vouchers.
- Developed and maintained detailed financial records, including accounts payable and receivable, payroll, invoicing and bank reconciliations.
- Classified, recorded and summarized numerical and financial data to compile and keep financial records, using journals, and ledgers and computers.
- Reviewed and processed payroll documents and other related paperwork.
- Partnered with other functions to provide financial support for business operations.
- Complied with federal, state and company policies, procedures, and regulations.
- Prepared monthly balance sheets, income statements and other financial reports as needed.
- Monitored compliance with established internal controls procedures to ensure accuracy of financial information reported.
- Leveraged software programs to find, edit, and validate accounting data.
CASHIER MANAGER - ACCOUNTING
National Bank of Ukraine
Ivano - Frankivsk, Ukraine
12.2007 - 05.2011
- Training new cashiers, monitoring and assisting cashiers, opening credit cards, opening bank and accounts, making deposits.
- Authorized special actions and discounts to resolve customer disputes and maintain satisfaction.
- Created weekly schedules based on predicted staffing needs, budgets and employee requests.
- Handled disciplinary action as necessary when violations occurred.
- Facilitated month-end closing processes, invoicing and journal entries.
- Performed daily audits of register transactions to ensure accuracy and compliance with company standards.
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
- Provided ongoing coaching and development for existing cashiers in order to improve their job performance.
- Ensured that all safety protocols were followed properly by employees.
- Balanced cash registers by counting cash, depositing funds, and determining end-of-day balance.
- Trained employees on POS system functions for smooth front-end operations.
- Created schedules for cashiers that maximized coverage while minimizing labor costs.
CASHIER ASSISTANT
National Bank of Ukraine
Ivano - Frankivsk, Ukraine
07.2006 - 11.2007
- Working with clients, servicing bank clients, accepting payments (loans, utilities, issuing pensions, deposits)
- Monitored customer traffic and proactively addressed potential issues.
- Followed proper cash handling procedures at all times when accepting payment from customers.
- Followed all safety protocols while handling money.
- Trained new cashiers in the use of cash registers and processing payments.
- Counted cash drawers at beginning of shifts to verify correct amounts.
- Maintained accuracy of all transactions by properly handling cash, checks, and credit cards.
- Balanced cash drawer by counting cash at beginning and end of work shift.
Education
HHA -
Care For U Plus
Cherry Hill, New JerseyDIPLOMA IN SAVINGS BANK CONTROLLER - COMPUTER OPERATOR, ACCOUNTANT
Higher Professional College#13
Ivano - Frankivsk, Ukraine 09.2003 - 06/2006
HIGH SCHOOL DIPLOMA -
Ivano - Frankivska Comprehensive School #25
Ivano - Frankivsk, UkraineSkills
- Case management
- Behavioral Management
- Problem Solving
- Excellent Communication
- Decision Making
- Teamwork and Collaboration
- Organization and Time Management
- Sorting Packages
- Order Picking
- Hand-Eye Coordination
- Warehouse Safety
- Quality control
- Risk assessment
- Process improvement
- Team collaboration
- Employee training
- Effective communication
- Problem solving
- Attention to details
- Computer skills
- Problem resolution and escalation handling
- Analytical thinking
- Quality assurance
- Training & Development
- Task prioritization
- Friendly, positive attitude
- Customer relations
- Analytical and critical thinking
- High-Volume Multitasking
- Customer service and internal support
- Operational Support
- Real-Time Issue Resolution
- Proactive Communication
- Team Collaboration
Certification
- HHA Certificate, 02/01/20
- FedEx Bronze Certificate of Recognition, 2023
- FedEx Bronze Certificate of Recognition, 07/05/24
Languages
- English
- Ukrainian, Native
- Russian, Bilingual
- Polish, Intermediate
Timeline
Sr. Operation Admin
FedEx
10.2024 - Current
WAREHOUSE PACKAGE HANDLER
FedEx:Ground
11.2022 - 10.2024
Real Estate Management Representative
Dariia Remodeling CO
04.2021 - Current
Owner
Dariia Remodeling CO
04.2021 - Current
HHA
Care For U Plus
02.2020 - 09.2020
ACCOUNTING ASSISTANT
National Bank of Ukraine
07.2011 - 11.2014
CASHIER MANAGER - ACCOUNTING
National Bank of Ukraine
12.2007 - 05.2011
CASHIER ASSISTANT
National Bank of Ukraine
07.2006 - 11.2007
DIPLOMA IN SAVINGS BANK CONTROLLER - COMPUTER OPERATOR, ACCOUNTANT
Higher Professional College#13
09.2003 - 06/2006
HHA -
Care For U Plus
HIGH SCHOOL DIPLOMA -
Ivano - Frankivska Comprehensive School #25