Hi, I’m
Darin Hancock
Union,MO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
years of professional experience
Work History
Social Security Adminstration
Claims Specialist
06.1998 - 12.2022
Job overview
- Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
- Followed up with customers on unresolved issues.
- Monitored compliance with regulations and industry best practices to promote fair and proper treatment for insured customers.
- Conducted full claim investigations and reported updates and legal actions.
- Negotiated with other involved parties to arrange settlements for maximum results.
- Responded to inquiries by answering questions, providing information and directing customers to appropriate resources.
- Understood requirements for disputes, gathered evidence to support claims and prepared customer cases to handle appeals.
Education
University of Missouri St. LouisSt. Louis, MO
MBA from General Management
08.2007
Buena Vista UniversityStorm Lake, IA
Bachelor of Arts from Political Science, Business, Psychology
06.1998
Indian Hills Community CollegeOttumwa, IA
from Criminal Justice
05.1996
Skills
- Filing Appeals
- Claims
- Client Support
- Status Updates
- Regulatory Compliance
- Extensive Research
- Large-Sum Computations
Awards
- Numerous Service Awards
Timeline
Claims Specialist
Social Security Adminstration
06.1998 - 12.2022
University of Missouri St. Louis
MBA from General Management
Buena Vista University
Bachelor of Arts from Political Science, Business, Psychology
Indian Hills Community College
from Criminal Justice