Meticulous professional specializing in quality assurance and equipment maintenance within automotive sector, recognized for exceptional time management and conflict resolution skills that enhance customer relationships and operational efficiency.
Overview
14
14
years of professional experience
Work History
Auto Glass Technician
Safelite Auto Glass
Dallas, TX
03.2023 - 07.2024
Obtained windshields and windows for various automobile makes, inspecting for defects before installation.
Replaced side mirrors, rearview mirrors, sunroofs, vent windows, and quarter glasses as requested.
Established and updated customer accounts, closing service tickets upon job completion.
Recalibrated cameras post-glass replacement using appropriate tools or driving methods.
Installation Technician
AT&T
Dallas, Texas
01.2022 - 12.2022
Installed equipment per manufacturer specifications and customer requirements.
Executed maintenance on failed equipment across various sites.
Tested installations to verify functionality and compatibility with other devices.
Utilized register system for customer purchases, payment processing, and receipt issuance.
Police Officer
Dallas Police Department
Dallas, Texas
08.2014 - 07.2019
Enforced laws and maintained public order through daily patrols.
Responded to emergency calls and provided assistance in crisis situations.
Prepared detailed incident reports and documented public interactions.
Patrolled assigned areas to detect and prevent criminal activity.
Active Duty Soldier
United States Army
Killeen, Texas
08.2010 - 01.2014
Ensured equipment readiness by conducting regular inspections and preventive maintenance checks.
Supervised daily operations, maintaining high standards of performance.
Executed mobile and foot patrols to enhance security and promote community safety during deployment.
Maintained accurate, updated records for civilian and military personnel in battalion.