Summary
Overview
Work History
Education
Skills
COMMUNITY SERVICE
Affiliations
Timeline
Generic

Darin Gilbert

Maryville,TN

Summary

  • Achieved operational improvements by effectively training and motivating employees to enhance productivity. Increased revenue through strategic implementation of sales and marketing initiatives. Developed versatile skills that apply to multiple sectors.
  • Analyzed market trends and established comprehensive sales and marketing initiatives to foster customer acquisition and sustain profit expansion.
  • Collaborated with stakeholders to create impactful fundraising programs aimed at advancing healthcare initiatives.
  • Implemented cost control measures and maintained high standards of quality and customer satisfaction across all operational facets.
  • Achieved effective financial management through precise budgeting and collections. Delivered insightful P&L analysis and accurate forecasting. Streamlined general accounting functions to enhance operational efficiency.
  • Achieved team cohesion by optimizing staff training and scheduling processes. Enhanced employee performance through thorough evaluations. Elevated workplace morale through targeted engagement initiatives.

Overview

33
33
years of professional experience

Work History

Senior Sales

Legacy Insurance Agency
Knoxville, TN
06.2023 - Current

Collaborated with Medicare and Medicaid recipients to facilitate selection of Medicare supplement, prescription drug, and Medicare Part C plans.

Achieved top sales performance through strategic client engagement and relationship management.

Facilitated onboarding and training programs for new employees and partners.

VP, Strategic Partnerships

EBM PROTOCOLS-MANAGED CARE
Nashville, TN
01.2015 - Current
  • Development and maintenance of overall partner strategy and budget allocation.
  • Communicate progress against plan on a regular basis, highlighting key metrics, priorities and deliverables.
  • Work closely with internal departments to properly contract with and on-board all partners and assure successful integration with EBM’s internal sales and operations teams.
  • Drive all partnership activities, including partner identification, partner evaluation, partner contracting and partner collaboration.
  • Work with the other departments within the company to ensure that each new partnership is successfully operationalized to produce maximum results.
  • Participate in trade shows and various partner events (conferences, seminars, exhibits, panels).
  • Work closely with sales team to provide information and presentations that will enable them to successfully describe and leverage our partnerships.
  • Establish productive, professional relationships with each partner and communicate with each of them on a regular basis.
  • Look for opportunities to collaborate with our partners at various industry events.

Executive Director / CEO

SAMARITANS OFFERING SUPPORT
Knoxville, TN
01.2006 - 01.2015
  • Responsible for organizational management, strategic planning, and business development.
  • Managed and monitored operating plans, budgets, projects, development personnel, and Salesforce Administration.
  • Planned and implemented fundraising campaigns, including identifying funding needs, researching funding resources, establishing strategies to approach donors, submitting proposals, and conducting individual and sponsor meetings.
  • Developed and maintained good relationships and strategic partnerships with other nonprofit and educational organizations, media partners, networks, policy makers, donors and partner agencies.
  • Lead the development, marketing and implementation of programs and services, including educational outreach and collaborative programs.

Assistant Franchise District Manager / Regional Real Estate Coordinator

H&R BLOCK FRANCHISE OPERATIONS
Knoxville, TN
01.2005 - 01.2006
  • Responsible for planning and execution of strategic business objectives for this 3 state, 300 office region.
  • Performed audit reviews to ensure legal and procedural compliance and recommended corrective action where necessary.
  • Conducted mandatory business planning and strategic growth meetings for Franchisees to facilitate process improvement and provide product education.
  • Utilized extensive demographic analysis tools to evaluate profitability of possible new office locations.
  • Responsible for completing all Complete Office Retail Environment (C.O.R.E.) updates.
  • GAPPA Management 2000 Certification.

Call Center Director / Field Project Manager

SHRINE SERVICES
Knoxville, TN
01.2002 - 01.2004
  • Held a key leadership role for increasing profitability and fundraising results for this nationally-recognized charitable organization.
  • Directed daily operations, including quality control, employee supervision, new business development, and public relations.
  • Worked on a 6-month project in Nashville in 2003 following the set-up of the company's 1st office in the Nashville area and achieved the best fundraising results in the company's 28-year history. Raised 134% of goal in 4½ months when the fund raiser was scheduled for six months.
  • Directed 2 projects in West Palm Beach, FL in 2002 and 2003, including taking over a project that was 3 weeks underway and turning around operations with 16 employees working on 2 shifts by resolving payroll problems and rebuilding employee morale. Achieved 6 month goal on time by achieving 110% of target.
  • Returned to West Palm Beach for another 6 months from 2003 to 2004 to finish a project at 118% of prior year results.

Director of Marketing & Business Development

NEW DIMENSIONS
Knoxville, TN
01.1999 - 01.2002
  • Conducted market research to develop targeted marketing plans, business strategies and program positioning.
  • Identified trends and drivers, competitive analysis, program development and go-to market strategy (sizing, pricing, marketing, distribution, etc.) leading to new program offerings and improved service levels.
  • Maintained regular contact with sponsors, knowing all aspects of their business, key personnel and new business opportunities thereby gaining RFPs when issued.
  • Recruited new business and maintained client relationships and ensured regular contact with current and potential clients.
  • Worked with internal department members to ensure alignment with growth plans. Prepared proposals and client quotations, and provided strategic and tactical leadership on sales opportunities.
  • Responsible for identifying, ranking, developing and managing prospects and then successfully bringing the prospect through the sales pipeline to a successful close.

Managing Director

BENTLEY ROWSELL, INC.
Knoxville, TN
01.1996 - 01.1999
  • Played a leadership role in the successful start-up of this staffing agency by developing an advertising and marketing plan and implementing business-to-business sales efforts that established the corporate account base and expanded recruiting results.
  • Managed human resources activities, including hiring/recruiting staff members and supervisors; leading training sessions; and evaluating, selecting, and administering benefit packages.
  • Secured new corporate accounts by establishing relationships with key decision makers, leading senior-level presentations, negotiating contracts, providing on-going support, and ensuring quality placements.
  • Increased placement rates through effective employee recruiting, interviewing, pre-screening, and matching employees' strengths to company needs.
  • Handled management duties for 2 branches that included human resources (recruiting, hiring, training, benefits administration), financial management, budgeting, strategic planning, forecasting, and fund development.

Financial Analyst / Research Associate

UNIVERSITY OF TENNESSEE
Knoxville, TN
01.1993 - 01.1996
  • Designed, implemented, and tested financial resource management systems for the Lockheed Martin Environmental Restoration Program.

Education

Bachelor of Science - Business Administration; Concentration: Finance

UNIVERSITY OF TENNESSEE
Knoxville, TN

Skills

    Sales and Business Development

    Management

    Recruitment

    Employee coaching and training

    Financial management

    Program development

COMMUNITY SERVICE

Speaker, The National Kidney Foundation of East Tennessee, Member, Grace Church of Chapel Hill, Board Member, Grandview Institute of Christian Studies

Affiliations

Member of the National Association of Pharmaceutical Sales Representatives (NAPSR)

Timeline

Senior Sales

Legacy Insurance Agency
06.2023 - Current

VP, Strategic Partnerships

EBM PROTOCOLS-MANAGED CARE
01.2015 - Current

Executive Director / CEO

SAMARITANS OFFERING SUPPORT
01.2006 - 01.2015

Assistant Franchise District Manager / Regional Real Estate Coordinator

H&R BLOCK FRANCHISE OPERATIONS
01.2005 - 01.2006

Call Center Director / Field Project Manager

SHRINE SERVICES
01.2002 - 01.2004

Director of Marketing & Business Development

NEW DIMENSIONS
01.1999 - 01.2002

Managing Director

BENTLEY ROWSELL, INC.
01.1996 - 01.1999

Financial Analyst / Research Associate

UNIVERSITY OF TENNESSEE
01.1993 - 01.1996

Bachelor of Science - Business Administration; Concentration: Finance

UNIVERSITY OF TENNESSEE