MS Office
Darin Sonnenberg
Denver,CO
Summary
Dynamic Fuel Quality Manager at Jet Centers of Colorado APA, recognized for enhancing compliance and quality standards through effective problem-solving and team leadership. Proven ability to foster cross-functional collaboration and deliver exceptional customer service, while maintaining meticulous attention to detail in high-pressure environments. Committed to excellence and proactive risk management.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
Fuel Quality Manager
Jet Centers of Colorado APA
07.2005 - 02.2025
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
- Provided observations, took measurements, and performed tests at various stages according to quality control plan.
- Conducted regular training sessions for staff on quality standards and compliance requirements, bolstering overall quality awareness.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Ordered fuel and maintained fuel inventories for 3rd busiest GA airport in the country.
- A & B operator for the facility ensuring federal and state compliancy for audits. IE Military and Governmental Agencies, Medical Flights.
- Maintained the fuel farm infrastructures, testing and inventories for the three farms.
House Manager
Argus Event Staffing/ City County of Denver
06.2005 - 04.2021
- Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
- Host to our patrons and coordinator between the usher staff, the clients such as the Symphony, Ballet, and the Opera. The Vendors, Engineers, Safety and Security teams, as a representative of the city,
- Ensure the comfort and enjoyment of our patrons experiences in the houses as well as all safety protocols.
- Create Front of House usher sheets describing the events and pertinent information, and reporting incidents at the end of the night.
- Make sure the houses are set up correctly and are visually appealing in a orderly fashion and are ready for orderly crowd control with security screenings.
- Enforcing city and client SOP's for events.
- Maintaining a professional and welcoming environment for all persons.
- Scanning for threats ane dangerous situations.
Education
Airline Business - Airline Business Graduate
International Air Academy
Vancouver, WA1981
High School Diploma -
Poudre High School
Fort Collins, CO06.1980
Skills
- Above and beyond Customer Service
- Problem Solver
- Team Leader by example
- MS Office
- Communicator
- Detail Oriented
- Licensed Fork Lift Operator
Certification
A&B UST License by the State of Colorado
Fork Lift License
Merchant Guard License past
Federal Background checked
Software
Timeline
Fuel Quality Manager
Jet Centers of Colorado APA
07.2005 - 02.2025
House Manager
Argus Event Staffing/ City County of Denver
06.2005 - 04.2021
High School Diploma -
Poudre High School
Airline Business - Airline Business Graduate
International Air Academy
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