Monitored chips purchases, table inventories, and player win ratios.
Oversaw area games to maintain security and compliance.
Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
Watched closely to catch errors and notified surveillance of irregularities.
Collaborated with security personnel for heightened safety and loss prevention measures.
Maintained accurate records of player transactions to ensure proper payouts and minimize errors.
Ensured compliance with gaming regulations through vigilant supervision of dealer actions on the floor.
Dual Rate Table Games Dealer/ Supervisor
Virgin River Casino
09.2020 - 03.2022
Dual Rate Table Games Dealer/ Supervisor/ Trainer
The Mill Casino
05.2008 - 04.2020
Collaborated with fellow dealers, supervisors, and pit managers to maintain seamless operations on the casino floor.
Managed multiple tables simultaneously, balancing guest engagement with accurate game execution.
Provided valuable feedback to supervisors regarding potential improvements or adjustments needed for game offerings based on guest preferences and experiences.
Mastered various table games quickly through continuous learning and hands-on experience in a fast-paced gaming environment.
Handled high-pressure situations calmly while resolving guest disputes or discrepancies at the table games area.
Maintained strict adherence to gaming regulations, ensuring fair play and preserving the integrity of each game.
Monitored game activities closely, identifying irregularities or suspicious behavior and reporting concerns to supervisors as needed.
Worked flexible hours including nights, weekends, and holidays to accommodate peak traffic times at the casino.