Darin Wells
Summary
Proactive Protective Security Guard experienced in promoting safety of individuals and premises. Focused on sharing knowledge while continuously learning from industry professionals.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Lead Security Officer
New Image Protective Services
Troy, MI
04.2025 - Current
- Resolved customer complaints professionally, ensuring customer loyalty through effective solutions.
- Monitor crowd behavior and diffused potential conflicts to prevent disturbances or violence.
- Implemented an effective ID verification process to ensure only authorized individuals entered the premises.
- Manage access control systems, ensuring only authorized personnel had entry privileges into restricted areas.
- Trained new personnel on emergency response and conflict resolution techniques.
- Investigated incidents and prepared detailed reports for management review.
- Orchestrates employee shift schedules, ensuring optimal coverage for peak hours and reducing possible overlaps.
- Investigated incidents and prepared detailed reports for management to enhance response strategies.
Online Game Presenter
Evolution New Jersey LLC
Southfield, MI
10.2024 - 12.2024
- Managed fast-paced table, ensuring accurate game procedures and player satisfaction.
- Managed fast-paced table, ensuring accurate game procedures and player satisfaction.
- Dealt various table games, including blackjack, poker, and roulette, ensuring fair play and adherence to gaming regulations.
- Collaborated with dealers to ensure consistent game pace and seamless shift transitions.
- Participated in regular training sessions to stay updated on new games, rules changes, and industry trends.
- Maintained a professional demeanor at all times while interacting with diverse clientele.
Tier II guard
Premier Security Solutions
Eastpointe, MI
12.2023 - 10.2024
- Monitored surveillance cameras and alarm systems, responding swiftly to suspicious activity or emergencies to enhance overall safety.
- Managed access control systems including issuing badges and monitoring entry/exit logs.
- Patrolled assigned areas to ensure the safety and security of premises.
- Prevented theft incidents through vigilant monitoring techniques, contributing to a safer environment.
- Identified security vulnerabilities through routine inspections, recommending preventive measures to strengthen site security.
- Maintained accurate logs of all incidents, accidents, and daily activities.
- Liaised with law enforcement agencies during investigations and supplied relevant information or evidence.
- Collaborated with team members to develop emergency response plans tailored to specific locations within the premises.
Human Resources Specialist
U.S. Army
Schofield Barracks, HI
07.2021 - 11.2023
- Handled benefits and entitlements, ensuring employees received appropriate compensation, FMLA benefits, and other entitlements, enhancing employee satisfaction.
- Supported diversity initiatives to promote an inclusive work environment within the Army.
- Conducted risk assessments and implemented safety protocols to ensure compliance with military regulations during training exercises.
- Ensured safety and security of personnel and property during operations.
- Coordinated efforts to retrieve and care for injured individuals in the field.
- Administered first aid and tactical medical support during emergency scenarios.
- Trained and mentored junior soldiers on weapons proficiency, tactics, and physical fitness, leading to an improvement in overall unit readiness.
- Performed regular inspections of equipment to identify deficiencies or malfunctions.
Package Handler
UPS
Livonia, MI
07.2020 - 04.2021
- Managed unload of delivery trucks, ensuring safe handling of goods.
- Proposed process improvements, enhancing workflow efficiency and reducing operational costs.
- Collaborated with team members during peak periods to meet demanding production targets.
- Trained new hires on proper lifting techniques to minimize risk of injury.
- Followed safety protocols at all times to prevent accidents or injuries in the workplace.
- Sorted packages by ZIP code and state, streamlining processing and shipping operations.
- Managed unloading of delivery trucks, facilitating safe handling and organization of goods.
Team Member
White Castle
Redford, MI
07.2019 - 06.2020
- Demonstrated strong teamwork skills by actively participating in group discussions and brainstorming sessions.
- Trained new team members on company policies, procedures, and best practices to enhance onboarding process.
- Supported teammates by managing workload during busy periods or tight deadlines to maintain team efficiency.
- Collaborated with team members to ensure efficient workflow and timely delivery of food orders.
- Coordinated with team members to streamline workflow and ensure timely delivery of food orders.
- Maintained cleanliness and organization in the kitchen area, including proper storage of ingredients and utensils.
- Operated kitchen equipment such as grills, ovens, fryers, and slicers in a safe manner.
- Communicated effectively with front-of-house staff regarding special requests or dietary restrictions from customers.
Education
Associate of Arts - Associate's degree
Wayne County Community College District
Detroit, MI 06.2025 - 05.2026
Certificate - Public/private Security
Wayne County Community College
Detroit, MI 08.2026 - 06.2027
High school diploma -
Lee M. Thurston High School
Redford, MISkills
- Security operations
- CCTV monitoring
- Incident investigation
- Compliance adherence
- Risk analysis
- Process improvement
- Records management
- Data entry
- Computer operation
- Productivity software
- Report writing
- Attention to detail
- Team management
- Team supervision
- Effective communication
- Conflict management
- Conflict resolution techniques
- De-escalation techniques
- Time management
- Computer literacy
Certification
- Driver's License, 10/01/23, 07/01/27
- Secret Clearance, 07/01/21, 07/01/25
- CPR Certification
- ServSafe
Languages
German-intermediate
Military Service
United States Army, United States, Private, 07/01/21, 11/01/23
Timeline
Certificate - Public/private Security
Wayne County Community College
08.2026 - 06.2027
Associate of Arts - Associate's degree
Wayne County Community College District
06.2025 - 05.2026
Lead Security Officer
New Image Protective Services
04.2025 - Current
Online Game Presenter
Evolution New Jersey LLC
10.2024 - 12.2024
Tier II guard
Premier Security Solutions
12.2023 - 10.2024
Human Resources Specialist
U.S. Army
07.2021 - 11.2023
Package Handler
UPS
07.2020 - 04.2021
Team Member
White Castle
07.2019 - 06.2020
High school diploma -
Lee M. Thurston High School