Dario Munoz
Van Nuys,CA
Summary
Experienced retail professional with a strong track record in sales, service, and relationship building. Dedicated to creating a welcoming atmosphere for customers and providing assistance with any request. Possesses extensive knowledge of fashion trends and popular styles. Seeking a position in the desired field with a solid foundation in retail sales. Demonstrated success in engaging customers and increasing revenue through personalized service. Proven ability in effectively managing product merchandising and inventory.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Ross Dress for Less
Encino, CA
08.2023 - Current
- Organized merchandise displays to showcase latest styles and engage customers.
- Welcomed customers upon entry to the store with friendly interaction.
- Processed cash and credit payments accurately.
- Detected thefts to ensure preventive measures were taken.
- Ensured store remained organized by placing merchandise back in designated areas.
- Assisted customers by identifying and suggesting merchandise aligned with their needs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Grocery Bagger
Gelson's
CA
07.2022 - 08.2023
- Answered questions and inquiries per shift regarding products, prices and availability
- Cleaned up spills, collected trash and swept and mopped floors
- Collected empty carts and returned each to store to minimize loss and damage to store property
- Loaded and unloaded items from machines, carts and dollies
- Cleaned shelves and restocked with new inventory when products stock ran low
- Organized bags neatly in shopping carts for easy transport from store to car
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks
Cashier
McDonald's
Van Nuys, CA
05.2021 - 07.2022
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members
- Helped with purchases and signed customers up for rewards program
- Greeted customers promptly and responded to questions
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Trained new team members in cash register operation, stock procedures, and customer services
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system
Education
High School Diploma -
Birmingham Community Charter High School
Van Nuys, CA07.2023
Skills
- Customer Service
- Order Processing
- Customer Engagement
- Complaint Management
- Customer Assistance
- Money Handling
- Problem-solving
- Teamwork and collaboration
- Flexible schedule
- Customer assistance
- Retail sales
- Cash register operation
- Stocking and receiving
- POS system operations
- FLUENT IN SPANISH
- FLUENT IN ENGLISH
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Sales Associate
Ross Dress for Less
08.2023 - Current
Grocery Bagger
Gelson's
07.2022 - 08.2023
Cashier
McDonald's
05.2021 - 07.2022
High School Diploma -
Birmingham Community Charter High School