A dynamic leader and sales expert with a proven track record of driving growth and operational efficiency across various roles, including as Commercial Manager at Sim Mobile-Avantel, where I achieved the status of second-best distributor nationwide. Specializes in creating commercial networks and enhancing customer satisfaction through innovative strategies and a strong sense of responsibility.
As a Truck Driver specializing in tire collection, I am responsible for the efficient and safe transportation of tires from various warehouses and car shops. My key duties include:
Operating a commercial truck to collect tires.
Planning and following the most efficient routes for timely pickups.
Loading and unloading tires, ensuring secure handling and transportation.
Conducting pre-trip and post-trip inspections to maintain vehicle safety and reliability.
Maintaining accurate logs of pickups, mileage, fuel consumption, and service hours.
Adhering to all traffic laws, safety regulations, and company policies.
Communicating effectively with warehouse staff, and customers to ensure smooth operations.
Performing routine maintenance checks and reporting any necessary repairs.
Providing excellent customer service by interacting professionally with clients and addressing any concerns promptly.
I was responsible for managing all aspects of the business, including sales, customer service, inventory management, and operations. My key responsibilities and achievements included: Business Management: Oversaw daily operations, ensuring the store ran smoothly and efficiently.
Sales and Marketing: Developed and executed sales strategies and marketing campaigns to attract and retain customers, resulting in a significant increase in sales and market share.
Customer Service: Provided exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience.
Inventory Management: Managed inventory, including purchasing, stocking, and maintaining optimal levels to meet customer demand.
Financial Oversight: Handled financial aspects of the business, including budgeting, accounting, and financial reporting, ensuring profitability and growth.
Team Leadership: Hired, trained, and supervised staff, fostering a collaborative and motivated work environment.
Vendor Relations: Established and maintained relationships with suppliers and manufacturers to negotiate favorable terms and ensure a steady supply of high-quality products.
Market Analysis: Conducted market research to stay informed about industry trends and customer preferences, adapting the business strategy accordingly.
Regulatory Compliance: Ensured compliance with all local regulations and standards, maintaining the highest level of integrity and professionalism.
Creation of commercial networks, commercial training of the distributor's sales force,
formulation of commercial strategies related to the work area,
administration of distributors in the areas of Bogotá (42) and Santander
(22)
Coordinate the different offices on the coast, both administrative and
commercial, directing the six assigned commercial advisors,
supporting the closing of corporate deals, verifying networks and corporate
connectivity.
At Dossi Security, I served as Operational and Commercial Logistics Coordinator. My role was to monitor customer accounts through advanced electronic systems and manage a motorized security team to ensure effective and timely service delivery. Successfully developed and implemented logistics strategies that improved operational efficiency and customer satisfaction. My responsibilities also included the commercial growth of the agency and achieving cooperative and small business accounts.
At Sim Mobile-Avantel, I served as Commercial Manager, supervising the distribution of mobile communications products through the Nextel platform for Colombia. My responsibilities included acquiring corporate and individual clients, creating commercial networks through sub-distributors nationwide, becoming the second-best distributor nationwide,
- STIHL SAS
3-level basic machine maintenance courses
2016
- POLITECNICO DE COLOMBIA
High Management Diploma
2015
- POLITECNICO DE COLOMBIA
Sales Management Diploma
2015
- STIHL SAS
Sales Argumentation Course
2014
Colombia