DARIO STRAZIMIRI
Rochester Hills,MI
Summary
Strategic Infrastructure Specialist showcase 10 years of experience IT department collaboration and Infrastructure support. Well-versed in evaluating and improving system performance to add value to the team.
Overview
10
10
years of professional experience
Work History
Senior Manufacturing Applications & Infrastructure Specialist
Stellantis
Detroit, MI
09.2018 - Current
- Acted as the Security Liaison overseeing local plant device security.
- Managed 1,200 HP Thin Clients through HPDM, handling image creation, vulnerability management, and asset protection.
- Conducted ICT supplier audits and compiled virtual audit components, contributing to a 90% pass rate in internal audits.
- Provided mentorship and training to new hires.
- Offered technical and project support for plant ICT applications.
- Supported corporate ICT-sponsored application integration, change management, incident management, and problem resolution.
- Ensured manufacturing objectives were met while minimizing production downtime due to ICT issues.
- Provided day-to-day production support for ICT systems and manufacturing activities.
- Implemented and provided first-level support for mission-critical plant applications, including configuration and access management for systems such as FIS, PFS, PFCS, and Mainframe Systems.
- Assisted in the planning, engineering, design, testing, approvals, funding, and integration of ICT launch activities in collaboration with Manufacturing Engineering and ICT launch teams.
Intermediate Manufacturing App. & Infrastructure Specialist
Brightwing
Detroit, MI
03.2017 - 09.2018
- Provide comprehensive assistance for ICT hardware and software, encompassing inventory management, asset tracking, repair facilitation, disposal management, warranty handling, and replacement logistics.
- Offer production support for ICT systems, spanning manufacturing processes and ICT launch initiatives, ensuring seamless integration and operational continuity.
- Deliver technical expertise and project support for plant-specific ICT applications, overseeing daily activities within the ICT Complex to optimize performance and efficiency.
- Execute the implementation and provide initial support for mission-critical plant applications, guaranteeing their seamless integration and functioning at the primary operational level.
IT Support Analyst
Kaufman Financial Group
Farmington Hills, MI
05.2016 - 09.2016
- Offer first-level support for business and productivity applications to end users, ensuring swift resolution of issues and maximizing operational efficiency.
- Conduct critical analysis of reported issues, assessing their priority levels and escalating them as necessary to appropriate channels for timely resolution.
- Evaluate documented resolutions and analyze trends to identify recurring problems, devising strategies to proactively prevent future issues and enhance system reliability.
- Provide comprehensive guidance and training to end users on the utilization of Burns & Wilcox applications, empowering them to leverage these tools effectively in their workflows.
- Demonstrate proficiency in collaborating within a team-oriented environment, fostering cooperation and leveraging collective expertise to achieve shared objectives.
- Utilize available information resources to conduct thorough research and address support requests effectively, ensuring prompt and accurate resolution of user queries and issues.
IT Technician
Faurecia Interior Systems
Sterling Heights, MI
07.2014 - 05.2016
- Provide comprehensive support for all computer systems, including desktops, laptops, servers, as well as peripherals such as printers, scanners, and other devices, addressing user needs promptly and effectively.
- Take responsibility for the installation of various software applications as required, ensuring seamless integration and optimal performance across the organization's IT infrastructure.
- Handle IT issues related to both office and manufacturing systems, employing Level 1-2 troubleshooting techniques to diagnose and resolve issues efficiently, thereby minimizing disruptions to operations.
- Utilize the Stratos Help Desk ticket system to support users, managing and resolving tickets in a timely manner to meet service level agreements and user expectations.
- Collaborate with other members of the IT Shared Services team to develop and implement effective solutions for user issues, leveraging collective expertise and resources to achieve optimal outcomes.
- Keep IT management informed of local and system changes, ensuring transparency and alignment with organizational objectives and standards.
- Perform desktop, laptop, and server setup, configuration, and support activities, ensuring that hardware and software systems are properly provisioned and maintained to meet user requirements.
- Conduct basic network troubleshooting and provide support as needed, addressing connectivity issues and ensuring the smooth operation of network infrastructure.
- Fulfill additional duties as assigned by plant leadership and the IT Region Leader, demonstrating flexibility and adaptability in meeting evolving organizational needs.
- Maintain and support corporate Faurecia IT Key Performance Indicators (KPIs), monitoring performance metrics and implementing improvements as necessary to enhance IT service delivery and user satisfaction.
Education
Bachelor of Science in Information Technology -
Oakland University
04.2016
Skills
- Operating System Expertise
- Server Administration
- System Monitoring Tools
- Backup and Recovery Solutions
- Infrastructure Automation
- Data Center Operations
- IT security protocols
- Network Performance Analysis
- Hardware troubleshooting
- Disaster Recovery Planning
- Technical Troubleshooting
- Software Management
- Network Security
- System Testing
Timeline
Senior Manufacturing Applications & Infrastructure Specialist
Stellantis
09.2018 - Current
Intermediate Manufacturing App. & Infrastructure Specialist
Brightwing
03.2017 - 09.2018
IT Support Analyst
Kaufman Financial Group
05.2016 - 09.2016
IT Technician
Faurecia Interior Systems
07.2014 - 05.2016
Bachelor of Science in Information Technology -
Oakland University