Darion Williams
Phoenix,AZ
Summary
Enthusiastic team player ready to contribute to company success. Organized and dependable while being successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills.
Overview
17
17
years of professional experience
Work History
Customer Service/Photographer
Self-Employed Photography & Web Marketing
08.2010 - Current
- Design and maintain company website in order to market the organization and attract customers
- Consult with clients before and during photo shoots about their ideas and wants to ensure they have a positive experience and their needs are met or exceeded. Provide excellent customer service and follow-up.
- Maintain the budget while selling photographic services and print/product packages to clients.
Customer Service & Collections Representative
ADT
01.2010 - 08.2010
- Assisted approximately 60 customers per day by troubleshooting and resolving delinquent accounts in a call center environment by providing superior customer service, support, listening and negotiation skills.
Customer Service & Sales Representative
Value Pawn
06.2009 - 01.2010
- Developed a customized customer service approach in a commission based retail environment by understanding consumer needs, wants and constraints
- Inspected and evaluated items for loans and maintained inventory
- Computed sale prices, purchase totals, and accurately processed cash and credit transactions.
Client Support & Verifications Specialist
Single Source Services, Inc.
07.2007 - 07.2009
- Provided exceptional customer service and support by outreaching clients by phone to follow-up with them and sell additional services
- Accurately entered criminal records into a proprietary database after searching for criminal records and ordering background screening results.
Education
Bachelor of Arts in Psychology -
Southern New Hampshire University
Skills
Customer Service, Client Support, Inside Sales
Volunteer Experience
- Friends of Jacksonville Animal Society, 2012, Present
- Special Olympics, Various dates
Timeline
Customer Service/Photographer
Self-Employed Photography & Web Marketing
08.2010 - Current
Customer Service & Collections Representative
ADT
01.2010 - 08.2010
Customer Service & Sales Representative
Value Pawn
06.2009 - 01.2010
Client Support & Verifications Specialist
Single Source Services, Inc.
07.2007 - 07.2009
Bachelor of Arts in Psychology -
Southern New Hampshire University
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