Darisa Benitez
Sba loan Closer
Tallahassee,FL
Summary
Detail-oriented and methodical Closer successful in assembling closing documentation for SBA loans. Work quickly and accurately to meet strict standards, clear issues and prepare document packages. Handle industry-funded and government-backed loans with skill and efficiency. Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills.Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SBA Loan Closer/ Underwriting
Knight Capital Funding
2022.02 - Current
- Conducted thorough post-closing audits to identify areas for improvement and implement necessary changes accordingly.
- Demonstrated adaptability by successfully managing various loan closing tasks across both residential and commercial lending sectors.
- Stayed up-to-date on industry regulatory changes and best practices in order to maintain compliance at all times during loan closings.
- Reduced turnaround time for loan approvals by diligently reviewing applications and promptly addressing any discrepancies.
- Maintained comprehensive knowledge of various loan products offered by the company, enabling effective guidance for clients seeking appropriate financing solutions.
- Assisted in training new team members, sharing knowledge and expertise to foster a high-performing work environment.
- Utilized advanced organizational skills to manage multiple files simultaneously, prioritizing tasks based on urgency and importance.
- Ensured accuracy of closing documents by thoroughly reviewing all relevant information prior to client signing appointments.
- Proactively resolved any issues that arose during the closing process, ensuring a smooth transaction for all parties involved.
- Provided support to colleagues when needed, fostering a collaborative work environment that facilitated efficient operations within the department.
- Managed high volume of loans while maintaining strict attention to detail and consistently meeting deadlines.
- Enhanced customer satisfaction with timely and accurate completion of all loan closing tasks, including verifying documentation and ensuring compliance with regulations.
- Coordinated scheduling of closing appointments with multiple parties involved, streamlining the entire loan closing process.
PDN Scheduling Coordinator
Gencare Solutions
2021.11 - 2022.01
- Managed Hiring and Communication for PDN Nursing
- Hired various roles for our clients resulting in impressive revenue marks for the company and growth
- Proactively reached out to qualified Candidates using various sites reducing hiring time
- Collected job requirements and posted job descriptions on job boards and Facebook leading to many contractors hired
- Payroll for all W2 and 1099 employees for all hours worked biweekly
- Manage all Nursing and client’s schedules for 12 hour shifts monthly and Daily shifts.
Employment Specialist/ Recruiter
National Staffing Solutions
2020.10 - 2021.09
- Managed Hiring and Communication Across dozens of clients and 22 roles
- Placed various roles for our clients resulting in impressive revenue marks for the company
- Proactively reached out to qualified Candidates using various sites including indeed reducing hiring time
- Collect job requirements and posted job descriptions on job boards like indeed and Facebook leading to many contractors hired.
Night Auditor
Marriott Vacations Worldwide
2020.01 - 2020.09
- Coding, Closing and Rolling Business Day, Notating Guest Accounts, Prepping all essential matters to start the next business day
Bilingual Lead Specialist
Turbo Tax
2015.11 - 2020.05
- Managing multi lined phones, Payment Processing over the phone, Answering phones in Spanish, Provided Tax Support to TurboTax Employees Via chat on cases, Helped customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations, Interacted with customers utilizing strong written and verbal skills as well as deep customer empathy
Night Auditor
Hilton
2019.02 - 2019.12
- Coding, Attending Guest, Answering calls and Reservations, Accounting all business Day Funds, Closing all Employee tips
Bilingual Customer Care Lead
Asurion
2018.06 - 2019.02
- Making Claims on Items not working for the customers, Educating guest of Claim filing, Taking Co pay Payments, Making Schedules
Logistics Specialist
Amazon
2017.10 - 2018.04
- Managing multi lined phones, Provided Driver support for delivery drivers, Helped customers with both product/software inquiries, as well as with GPS coordinates, Applied defined practices, procedures, and company policies to troubleshoot and resolved roadside break downs or when drivers were lost
Education
Bachelor of Science in Business and Healthcare Management -
Western Governors University
Salt Lake City, Utah12.2020
Associate of Science Degree in Liberal Arts and Sciences -
Monroe Community College
Rochester, NY12.2016
Skills
- Deadline Management
- Closing procedures
- Underwriting knowledge
- Loan Processing
- Legal Compliance
- Credit Verification
- Legal Documentation
- Loan Disbursement
Certification
- Pharmacy Tech Certification, 03/2015, Watertown, NY
- Medical Billing Certification, 09/2014, Colorado Springs, CO
- Business & Finance Certification, 06/2009, Rochester, NY
Languages
Spanish
Native or Bilingual
Timeline
SBA Loan Closer/ Underwriting
Knight Capital Funding
2022.02 - Current
PDN Scheduling Coordinator
Gencare Solutions
2021.11 - 2022.01
Employment Specialist/ Recruiter
National Staffing Solutions
2020.10 - 2021.09
Night Auditor
Marriott Vacations Worldwide
2020.01 - 2020.09
Night Auditor
Hilton
2019.02 - 2019.12
Bilingual Customer Care Lead
Asurion
2018.06 - 2019.02
Logistics Specialist
Amazon
2017.10 - 2018.04
Bilingual Lead Specialist
Turbo Tax
2015.11 - 2020.05
Bachelor of Science in Business and Healthcare Management -
Western Governors University
Associate of Science Degree in Liberal Arts and Sciences -
Monroe Community College
- Pharmacy Tech Certification, 03/2015, Watertown, NY
- Medical Billing Certification, 09/2014, Colorado Springs, CO
- Business & Finance Certification, 06/2009, Rochester, NY
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